McDonald's in Spelthorne

Never has milkshakes or ice cream when hot. Machine is always broken.As far as breakfast goes standard's are what you'd expect.Staff are usually very pleasant.

Service was fast and efficient and food matched the quality and price that you'd expect from a McDonald's

I only get drive thru and found that the staff is incompetent, probably because they don’t get paid enough to care.After not packing my apple pies a few times, I now always check the bag to make sure they’ve packed everything.They never pack your 20p sauces so you’ll always have to remind them that you bought it or else you’ll not get your dip.The food is almost always not fresh. Limp soggy fries every time.Saw a crew member smoking cannabis in the car park at 3am once. Occasionally some of the staff at the drive thru windows look high or intoxicated.I recommend that you only come here if you get a good weekly deal on the mymcdonalds app or really need to use the toilet.

Apart from long queues at entrance & very limited parking spaces, especially on weekends, nothing to complain about.Properly prepared food, friendly, courteous staff and generally quick service once you manage to place your order.

Two orders during one week, first order, double quarter pounders, came out singles, customer near me the same! Order chocolate milkshake, came out strawberry, to late I'm two miles away, how hard can it be, youth of today, useless!

Slow service with a priority on the Delivery drivers. Also the self service machine didn’t print out so confusion over the order.

We haven't been to McDonalds for over 15 years and I was pleasantly surprised, we parked outside with no problem, the cafe was virtually empty, no queues, so clean and no litter anywhere. Lovely young girl served me, sadly I didn't see her name to mention it. I bought 2 quarter pounders with cheese and fries with drinks as meal deals. Only came to just over £10 which was amazing. We sat in the car to eat it and we thoroughly enjoyed every mouthful. Well done McDonalds.

We love a Sunday lunch every now and then. My toddler loves the ice cream

Dirty dirty dirty. Terrible service. Staff treat all customers like criminals thinking they will steal food. Avoid this place.

It's so clean all the staff are very king