Charcoal Grill in Swale

Made an order via their app, waited over 90 minutes for delivery, no food so I called them. The food wasn’t even cooked so I told them not to bother as it was getting too late to eat . I asked for my card to be refunded , which they couldn’t do 🙄 I’ve now got to go in there tomorrow and get a cash refund . If you take card payments then you should automatically be able to refund when you’ve not delivered the service a customer expects. Won’t be using them again .

2 hr wait, I called to ask where food is and was told its on its way. 20 mins later I called to ask where food was and I was told its ready just waiting for driver. REALLY. Lie and lie again. I've been using this place for a long time. Not anymore. Terrible service for a regular customer. There are many other good kebab shops in sittingbourne. Such a shame. Waited over 2 and a half hours. Then lied to. You wont get a chance to lie to me again.

Great place go get dinner from the some fridays

GAVE ME VERY TERRIBLE FOOD POISONING. Ordered a chicken kebab and woke up with a horrific case of food poisoning. Do NOT ORDER. Disgusting

Just ordered £50 worth of food did not recieve any sauce what so ever in any of my 3 large doners and 2 quarter pounders. I specifically added note to the order as this has happened before but once again a let down. My kids did not end up eating half the kebabs and both the burgers still untouched as no sauces in the burger itself just cheese dry burgers. Really disappointed at this service once again.

Absolutely disgraceful. We ordered our food at 7.45pm and at 22.05pm we are still waiting. We rang and the lady who answered the phone was so rude. Threatened to cancel our order and ban us because we rang to see what's happening. Never ever use or recommend it

Chicken donner meat and chips was disgraceful..Can't say about the rest of the food but to be honest I will not be trying the rest of the food as the chicken donner was that bad..Chilli sauce was bland as well. No kick or punchy flavour at all.

I have always gone to this place and never had a problem until today. Waited over an hour, for half of my order missing, like salad and sauce. Chips were cold and soggy. And packaging was dripping with pure grease. Absolutely vile. Rang the place up 153 times (redial constantly) to talk to someone for them to be rude to me down the phone.

How u think, it's tasty? U don't try this.. and they forget my bottle coke.

awful awful awful!!! got deliveried a raw chicken kebab.(evan though id requested the meat to be overly well done in the first llace) rung up and told them they said theyd get a new one out in 20mins..... hour and a half later still nothing. i ring back up to be told that they are refusing to make a new one as there to busy, yet no one thought to let me know? been told to ring back tomorrow about a refundm let see what happens there.so raw food and disgusting customer service avoid and all costs