The Coniston Kitchen in Swale

Nice enough check in, room ok. But right opposite air conditioning fans, sounded like a jet plane taking off all night.Lovely shower, but rusty towel rail, tissue holder and mirror....why not update everything?Breakfast a bit sparse, but ok, lovely lady in that part.But, omg, the lad server and receptionist were chatting and talking rubbish really loudly all the way through and it really echoed. Could have done without that.They were still chatting and didn't even acknowledge me giving my key back until I interrupted their diatribe.I don't want to listen to your gossip while eating breakfast.

As a visitor, the staff were very helpful, polite and accommodating. There is ample room to sit comfortably and comply with social distancing in the newly revamped cafe and dining area which has a clean, fresh and stylish look. The bar is open 24hrs for those whom are guests which serves a variety of beverages including Starbucks.There are public transport routes nearby with the train station 0.8 miles away, regular buses into the town center and a taxi will cost under £10.

Hotel was very nice. Lighting in the room wasn't bright had to light my room up through the glass wall from the bathroom. Otherwise there is a green strip light that just makes it all green. Staff was friendly and helpful

They claim to be pet friendly. Which they are not. They claim this because they allow service dogs to stay.Considering it is the law that you cant refuse a service dog this does not make you pet friendly.So if you have dogs dont waste your time booking. Find another holiday inn that really is pet friendly.

Absolutely fantastic place!!! Room was lovely. Super big and soft bed. Modern and very clean bathroom. Very friendly and helpful service. Definitely I can recommend 👌 👍 ☺

A new hotel that's already getting tired. Breakfast offer is pretty limited. Rooms ok but heating controls are not great so you end up with a portable heater.

An interesting Holiday Inn. We had an 'Executive' room that had been given a makeover, unfortunately I think they've made a mistake. The en-suite is now a frosted glass box that is neither sealed or soundproof so the effect is a bit of a shadow puppet theatre with surround sound and aroma vision! It also means that if you or your partner needs to go during the night it illuminates the whole room. Other than that, the staff were all friendly, helpful but understaffed and overworked. The hotel is easy to access, has plenty of parking and is near to a retail park with Asda, Morrisons etc