Water Palace in Swale

I had my dad's birthday meal here a few weeks back lovely staff and lovely food will recommend

Never had a bad takeaway from here always nice food and food always arrives hot x

Ordered food from here twice both times items missing. To make things worse there was a long hair in the rice on the last order. Needless to say will not be returning

I had a very long hair in the Rice there was no chips and no Coca-Cola in the delivery will not be buying from here again

Very Nice food would go again

Lovely staff, place itself need refurbishment, food ok but not restaurant level and badly overpriced. Unfortunatelly wouldn't recommend it

Lovely food, perfect temperature. Sea food was absolutely amazing albeit very salty then there was a very unprofessional staff. She kept giving excuses for every complaint. She served half of the table with dirty cups and claimed tea was made along side the drinks. No apologies given she put off many wedding guests as she also had an argument with yet another table. Finally she abruptly brough the orange juice again and not neatly presented. Unfortunately i forgot to take the first picture

We have used this restaurant both to eat in and take away a few times a year, for many years.The food has always been consistently good.What more can you ask for?

AVOID, AVOID, AVOID despite some positive reviews. Takeaway food delivered promptly and was suitably hot. I received 6 chicken satay on skewers, I selected three to eat. Two were fine, but the third was raw in the middle and I was unable to eat it. I also ordered Kung Po chicken which was very disappointing as the meat was chewy and stringy and didn't taste right. I do order Chinese food and thought I would try this restaurant, but I would not recommend it. I spoke with the manager on the phone expressing my concerns and disappointment. I was offered a replacement dish on the house, but my request for a partial refund was refused. Sorry to say that I will not use this takeaway restaurant ever again.

Ordered 6pm via just eat delivery for 7pm. Eventually got my food after I had to drive there and pick it up myself. Repeatedly lying to me in the phone, saying my order was on its way. No offering of a refund or discount for just eat fees. Just a shambles and very disappointing communication, and an all round unpleasant experience. This was the first and will be my last order with this establishment. Unacceptable.Edit: food was sub par at absolute best