Gusta in Tunbridge Wells

Never again will visit. I would like to start by saying I very rarely complain about things in general. This needs to be complained about.I often order coffee’s and my son loves the milkshakes. However, having gone in today to order my son a milkshake I was very abruptly and rudely told that “we do not do milkshakes anymore?!” It was busy at the time so I find it hard to believe they don’t sell them anymore. It is a cafe after all! No apology! Spoken to incredibly badly, so I hasten to add I swiftly walked out, low and behold no goodbye or thank you from the staff!I support local businesses but there is no need to treated like that after all they really need local custom to survive nowadays! Simple customer service is not hard. Terrible!! My son I would like to add was not particularly happy!So we went to the cafe opposite The Black Dog who were happy, joyful, and even spoke to my son! There was a happy ending after all. Shame about Gusta I will not be visiting again.

Really good coffee! I stop here between my shifts working away and the coffee is really good! If your looking for a little authentic Italian cafe then it's definitely worth a visit

Super tasty coffee and always friendly people working inside. . :) lovely. Would love to see a vegan panini on the menu! X :)

I came here in the lockdown and it’s fantastic. Easily the best cappuccino in town. I walk past 5 other coffee shops just to have theirs. Such nice friendly folks too - always

Great deli, coffee house and restaurant. Top quality coffee and products. All the staff really go out of their way to help.

Great news! Gusta is still delivering via Deliveroo in lockdown! Received a panini and some essentials yesterday, including delicious coffee and salami! Thanks Ami, Mirco, Lelio and everyone at Gusta!

My new favourite Italian restaurant. It's 40 minutes drive from where I live, but worth it anyway. Definitely coming back pretty soon!

The finest cup of coffee I've had the pleasure of drinking. Lovely staff, beautiful food. Don't waste your money in a chain coffee shop when this is far superior.

This is the best coffee place in Tunbridge Wells bar none as far as I'm concerned. The coffee's great, the service is great and they also do lovely food.Frequent visitor and my 5 year old loves it there too - he calls it ciaos! Lovely place - can't recommend enough.

A beautiful Italian café. Their coffee, food and customer service is second to none. The staff and owner are all Italian and they really are brilliant. My husband and I have been going there since they opened and the quality has never changed. A little slice of sunny Mediterranean hospitality in a rather dreary England.