Tops Pizza in Tunbridge Wells

Absolutely disguting pizza couldnt get more grease on it. Cook was horrible over the phone now have to speak to manager to try get refund.

Pizza came out hot which was lovely and a first for this company as always cold. Ask for stuff crust in all pizzas and it never came, over charged for the stuff crust at the door as well.No garlic bread with the deal we got and it says we should get this. Very upset with this, we used to really enjoy ordering from this place but recently been very unhappy

I called to ask where my order was as I hadn’t received it even though it read delivered. The human I spoke to over the phone said it was my fault I didn’t get my delivery and when he started to use endearing words, I asked that he stopped but instead but instead he asked me why and further stated I didn’t know the meaning of ‘darling’. After several calls between the shop and the delivery man, I found my meal at a different address missing some items. I called back to let them know some bits where missing but they were adamant it got delivered. Not only was I left a cold meal, my orders were incomplete. Very shorty service!

We been ordering from them before and was happy… Today we ordered again and unfortunately the pizza been horrible… firstly we been waiting an hour and 15 min . Pizza arrived cold… the pan should be deep but was thin… garlic sauce tasted like mayo not garlic… the pizza been sliced in thinly little pieces with around 3cm each … obviously not cutted to the end … terrible experience… maybe the cook change or something but will not order from them again

I can not explain how disappointed and rude this company is, we are away on a weekend away and we didn’t get our delivery then when we spoke to them they did not care at all and have left the food in the rain outside a random house! Absolutely useless

My fiancé and I were staying at the Luna Domes on the 27/10/21. We tried without success with various delivery companies, to deliver a takeaway to our dome. We tried Dominoes pizza in Tonbridge TN9 to deliver to Luna Domes at TN8 postcode, but Dominoes said "No too far" we then ordered with Tops Pizza, which were a whole 22 minutes away from Luna Domes. To our amazement, Tops Pizza delivered our meal within the time frame quoted. Their friendly delivery driver went to the effort of phoning to locate us, and to top it off, our food was still piping hot! The pizza's came exactly how we ordered and were so delicious. Thank you so much Tops Pizza 🍕👍

I actually owe them an apology for calling them because i thought they made a mistake with pizza sizing, they hadn't, it was me....i am so sorry!That aside, they delivered a superb service! Food was on time, hot, exactly as described and tasted wonderfully! Will definitely use them again!!Highly recommend!!

The food is always lovely from Tops pizza.. it's the only place that will deliver to our house and they travel quite a distance to get to us, so we understand that the food isn't always the hottest, but that's not the fault of Tops pizza.

The worst pizza and shocking customer service! Ordered a pizza, read over the ingredients list 4 times to make sure there’s no meat in there. Ate a slice before realising it did have meat. As a vegetarian I wasn’t best pleased! Having called Tops Pizza I was told that it was my fault and was hung up on! Incredible! The pizzas we ordered tasted like cheap frozen pizzas so wouldn't recommend either way.

Great tasty pizza, ( can’t fault it)however last week my order was 35 mins late, (there a 2 mins drive down Camden road)Tonight there already 15 mins late. I always get told “ there just about to leave the shop” but I’ve never know a takeaway to take so long! You need to sort out the delivery times