Marks & Spencer Cafe in West Berkshire

slow service

I think they need more staff clearly run off there feet. Today arguing in front of customers. They added 2 extra sausage baps to my order when the order was bought to the table and I explained there is three of us we all ordered different things and only one sausage. She aggressively asked to see my receipt which I wasn't given. I explained I thought it was expensive. Then said I obviously paid for 3 to which point she just walked off. We finished our lunch and walked back over to the cashier. The same serving lady pretended I wasn't there. So I got the attention of the cashier who totally agreed a mistake had been made and excepted I needed a refund for 2 bapsI won't be going there again in a hurry

Great views from the cafe