The Newbury in West Berkshire

Every Thursday evening is an open mic night and unfortunately the crowd there has a very much 'your in our club or you 're not welcome'. The pub itself is very nice very clear and inviting. We only went in for a drink and to watch some live music, however it was made very clear within 30mins unless you are of similar outlook, appearance and have similar views you're not made to feel welcome. This does sadly include the bar staff. I'm only speaking about Thursday nights.

Kept coming up for the cocktails made by Aiden! They are great, wished there was a menu, however aiden was incredibly helpful listing the menu out.

Lovely atmosphere in the Newbury. The cocktails made by Aiden are the best in town! I really wish they had a menu to choose from! Please introduce them as a staple:)

Probably the best Sunday roast I ever had. The pork was simply superb. Also a fabulous selection of veggies. Only negative was the very poor selection of ale.

Having just had a meal at The Newbury for my annual meet up with my best friend, I can honestly say we will not be returning. The service was unbelievably poor from the moment of booking a table. The initial waitress was vague and distant and our main waiter couldn’t recommend anything in the menu as he deemed it all too expensive! He clearly didn’t have a clue about any of the menu options and was too busy complaining about how tired he was from his other job!We then had issues over my meal which, although delicious, consisted of about 2 mouthfuls. From the moment of complaining we were treated to evil looks from all staff members to constantly being asked to recount our experiences and what the problem was! The supervisor was only 3 days into the job and so had no comment to make and we could not have been made to feel more unwelcome! It’s sad because the food (from what I had) was delicious! Such poor service and sadly we will not be going back next year!!

Beautiful town ,full of history and energy! We enjoyed the walk over the canal! Are many different types of pubs with nice gardens, recommend!!!!

A great Sunday lunch for my wife and I; drawn in by the prospect of the Platter. We felt the cost of £72 (including service) was well worth the food; coke each, cider, prosecco, as well as the platter and a dessert each.The food was delicious; had to only touch the pork with a knife for it to fall apart and the beef was tender and pink. Roast potatoes were amazing too.Friendly welcome; nice and cool on what was a really hot day. As it was so hot, it was quiet which was also nice.The Newbury is a firm favourite and it was great to return. Hand sanitiser and NHS track and trace available where you wait to be seated

We visited The Newbury on Sunday 4th July at 2:30pm. Upon entry, there was no clear signage to scan for track and trace or where to stand while waiting to be seated. Once seated we were given paper disposable menus (of which were reused multiple times) and therefore did not adhere to Covid-19 legislation. We were told our order would be taken shortly, but waited for 35 minutes to even be asked about drinks.While waiting, and attempting to get the waiters attention, two other tables were both seated and catered to. After eventually stopping a member of staff we made orders for both food and drinks to save already wasted time - having being told food would take 15-20 minutes we decided to order a starter as well.Our drinks were brought across, not on a tray but in the hands of the waiter - both unprofessional and yet again going against the Covid-19 rules. During our time, sitting right by the door, we only saw one group of people who were asked to scan the track and trace. Lets hope no one has left with any cases.The starters arrived within the 15-20 minutes, there was a lack of colour which made them look unappetising and tepid. The lamb fritters were over seasoned and the pea puree had little to no flavour - something the rest of the meals would mirror. We sat with the dirty plates for 15 minutes before they were finally taken away,then waited another 30 minutes for the meals to be delivered. A member of staff came over to ask if things were okay, we told him that no things were not okay because our food had not yet arrived. He looked bemused and rather taken a back, only able to ask if there was anything we'd liked. Yes. Our food. He left and came back to tell us our food would be another 6 minutes wait.The food then arrived, a waitress apologised for the delay. Food was very disappointing as the potatoes were few and far between, felt to be reheated. The pork was dry and had clearly been pre-sliced and left on the hotplate as the outer flesh was crusty. Gravy should have been served in a glass as it was practically water and as this is a "Gastro Pub" you'd expect different gravy according to each meat - something a Toby Carvery does splendidly. At no point did the manager, Keiran, come to apologise nor appease the situation. The young lady who then cleared our plates apologised again.The manager should not have left it to the staff to deal with his own incompetence and should have dealt with this himself. We asked for the bill, again another lengthy weight, which arrived with the service charge still attached. We asked for this to be removed as both the service and food quality was shocking.The young lady removed it and again bore the brunt and apologised for the meal, claiming they were short staffed. While we empathise with this, it is not our fault as customers and it was rather apparent that there were 5 staff spread around the between no more than 15 tables.If the manager, Keiran, was doing his job correctly he would have slown service down and explained to customers there was a delay of service; instead he could be heard clearly chatting to regulars and being the man about town, while also being the only members of staff to not wear his face mask correctly.It's a shame that Kerian only seemed interested in his regulars and not new customers who pose the potential to become regulars.Safe to say we will not be returning to The Newbury.

One of the best meals i have ever had out! Food was superb, service was outstanding and the craft gin was to die for!

What an amazing place to eat.. awesome food and friendly staff