The Swan in West Berkshire

I attended my nieces wedding yesterday, the location was lovely and the staff were attentive my disappointment came when the food was presented, totally lack of skill by the chef. The ingredients were good but who wants to eat just a ball of mozzarella cheese, how about some fresh baby tomatoes, basil or something to add a flavour to something so light. We all just looked at each other and we’re disappointed and then came the chicken, despite the drizzle of gravy it was so very dry, long stemmed broccoli and cabbage, new potatoes. It was just executed badly. Looking forward to desert which again was overwhelmingly bad, burnt chocolate pudding with a scoop of ice cream. I suppose it doesn’t help as I’ve worked in a hotel myself and seen food done right, this was just bad. Try dressing the plate with a sauce, layer the plate, a sprinkle if icing sugar finishing with a sprig or fruit. We went to the coffee bar and the coffee must of been a single bean in the whole pot 😏 why not bring tea and coffee around the room after desert or a least announce coffee and tea were available.Great venue bad food.My daughter checked into her room which had been booked for 8 months as she was a bridesmaid and wanted to stay in a nice room, they knew exactly which room they had as it was discussed the week before. They walked in and to their surprise a couple were in bed, they apologised to the couple and went back to reception to complain. They were offered a smaller room, no balcony and no river view just a pitched roof it was just not suitable for the same price, a 20% deduction for their inconvenience was offered after my daughter mentioned compensation but my daughter was so disappointed in the room they decided not to stay.Apparently they sold it as a last minute booking the ladies in reception could offer any more information on how this happened as the lady who takes the bookings works from home 😔I did feel bad for the couple they walked in on 😳

I stayed here a few months ago, and had the most amazing experience. The food and drinks are amazing. Popped in on the way past the other day for a drink as the sun was out, you definitely can’t beat a cocktail in the garden by the river here.

Lovely hotel,beautifully surroundings.Food was lovely as was all the staff,rooms lovely and well kept and tidy,we enjoyed 2 nights there and would highly recommend.

Rooms are light and bed is comfy. Worth getting a river view. Service is fine but the standard on food is patchy. Dinner was very good.Had a bad breakfast- cold food, toast not toasted etc - and manager was incredibly defensive. Almost aggressively so. As its included, we obviously weren’t trying to get something for free, just give what we hoped would be constructive feedback to the kitchen.

Lovely dog friendly hotel which has a relaxed feel about it. Go for a river view room. Only minor gripe is that the bar has a limited selection of draft beer. Perfect location for walks along the Thames or boating with its own moorings

Beautiful place to retreat to for a very short break. Lovely walks and fab restaurant on site with helpful staff who made me feel really welcome. Would I recommend? I already have.

As a wedding venue, the Swan at Streatley is superb with its backdrop of the Thames and ideal internal layout for a full day and evening function. We had the most incredible event, and the Swan and Coppa Club team could not have done more to ensure our special day went smoothly.After some early days hiccups with the planning leading to a crisis meeting with the new management, Michal, Evita, Lewis and Samuel really came to the table, and we could not have asked for more. Our wedding day was absolutely perfect, including the delicious wedding breakfast, thanks in no small part to their hard work.I have no hesitation in recommending the Swan 100%.

Beautiful location and buzzy hotel with great bar and restaurant. We had a fab weekend at The Swan and spent time in the Coppa Club, that’s on-site too. Plenty of great walks and lovely things to do on the doorstep, then back to the hotel for a glass of rosé by the water. Perfect!

Brilliant stay. We moved rooms halfway to have a downstairs river room but actually would have stayed in the upstairs balcony one in hindsight. Could have done with a plug socket near a mirror in the downstairs room as it was hard to use a hairdryer. Food was amazing and the hotel was beautiful.

A lovely location and food menu. While the food looked/tasted good quality. if you are being served by the waterfront the food comes out in cardboard packaging and plastic cutlery. A real waste of packaging when it can be served on a plate and tray, then placed back when you depart. Trying to eat with plastic cutlery with food clearly is made for metal is really silly. A solution they though of for ease of the kitchen but really not practical or eco friendly.