Subway in Woking

Not the first time i walked in to find no stafff waiting at the counter the staff seem to be inconvinenced by my custom.I went on to ask for the olvies, jalapenos and onions toasted with the sandwich. The staff rejected my request so i left without my subway.The staff are very rude that dont have proper hospitality etiquette.The staff need to be fired asap before they ruin the business.I am never coming back.Wouldnt recommend woking subway to no one.

Food is good, what you would expect from subway. Morning staff do not care if you are there or not. Not blatantly rude like in other reviews but can take a while to be served and really don't want to work there.

Terrible absolutely terrible customer service, stood there for atleast 5 minutes with no one else in the shop waiting not just to be served but to even have my existance acknowledged which didn't happen from the 2 people working there. Decided I was clearly never going to be served or acknowledged anytime soon never mind geting a sorry we will be with you in a minute so I left and took my business to Mcdonalds instead and I won't be back to subway.

Good sandwich, absolutely terrible service. We stood in the shop for a solid 5 minutes without being acknowledged or greeted before walking out to try ordering online for pick up. They seem to focus exclusively on delivery or pick up orders. I won't go into the shop again but might order for delivery.

Not bad place sub was reasonably good when asked for bacon. I got no we do not do bacon. God knows why so was a bit shocked as I wanted it put on. I've had subway from byfleet and they do bacon so why is this different

While me and my family was getting our subway, a little boy screamed 'mouse.' lo and behold, there was indeed a mouse in the corner of the seating area. Told the staff, and they didn't seem too bothered. We pointed out to them that they could be shut down, again, he didn't seem that bothered. I would've expected them to close the restaurant so it could be sorted out. Instead of turning new customers away, they continued to serve customers as though nothing had happened. Goes to show, whoever is in charge cares more about money than the overall hygiene of the restaurant and health of their customers

very good. however very understaffed there was one poor man serving everyone and there didn’t appear to be anyone else on hand. however saying that he did very well, the service was very good. the restaurant was also super clean!

Just went again now. Delicious fillings - halal pepperoni etc. is a huge perk and gives it an advantage over the local McDonald's, but the bread is frustratingly bland and stale and this hasn't been resolved. Also, the evening staff are very friendly, whereas the morning staff seem constantly resentful about your mere presence in store. I've had a couple of friends that felt the same way about the people working in the morning. I understand working in a Woking Subway on a bitter morning isn't exactly a high-flying job fit for the Wolf of Wall Street, but at least try to keep a positive vibe. It feels like no effort is being made at all.

Typical subway shop with the range of sandwiches on offer. A footlong meatball marinara was selected, toasted with cheese on a hearty Italian sub. The salad did not look too fresh and it looked a little dirty where staff did not clean up the crums or bits that dropped on the surface. The staff were polite and you get the usual subway service. This is always very quiet compared to the other chains nearby

Considering how many reviews over the years have raised concerns regarding poor customer service at this place, one wonders why management or the company are not bothered.Personally I experienced very poor customer service at times depending who's serving, especially in the evenings. The food no doubt is good hence 3 stars, though it should be one star only if you consider CS attitude only.Shouldn't be a rocket science to fix the bad reputation this place is building on the hands of people who they pay, mystery shopping at different times and days should do the trick, but seems no one is bothered.