Fortune Inn in Worthing

Firstly the food was actually quite good which was surprising because the service was absolutely shocking, one waitress in particular was so rude she was slamming plates on the table, talking about us to her other colleagues,We asked for what we wanted and they would bring it out expecting 1 portion to be shared with 4 people, we had asked several times that some dishes still hadn't come and eventually just gave up!As there was 11 of us we was working out the bill and because she had other people waiting for the table she started to try force us out when we was simply working out the individual prices,Without a doubt we will not be returning.. waste of money and horrendous service!

My son booked a table for 11 people 3 kids 8 adults for 5pm, obviously kids are slow eaters at 6pm we were told we had to be out by 7pm we'd only just had drinks and starters by then. starters came out with 2 items on a plate no mention of it being 2 starters on 1 plate someone might have had a peanut allergy satay chicken and ribs on same plate. 3 people had to share 1 bowl of egg fried rice.Staff didn't seem to care really just wanted you out.Will never go there again when working out the bill they asked us to move.Food wasn't great either

Firstly I have to say the food we got was lovely, BUT the service was absolutely awful, half the food we ordered didn't arrive and when you order your meal with a main and a rice and then your waiting for your rice to then be told it's up the other end of the table and you have to share one bowl of egg fried rice between 6 of the 11 people on you table!!! We ordered more but didn't arrive so we had to all be polite and take one spoonful each! Then we were told half way through our meal they needed our table in an hour for the next session?? Really should of been told that at booking. Given the bill and manager trying to rush us to pay as next lot waiting for our table... um excuse us there is 11 of having to work out what drinks ect we have!! Never go there, manager is very rude and rushing, for £22.90 a head not worth the hassle........ thanks for ruining my Son's 30th birthday meal

Not a great experience unfortunately... I never tend to moan but I think my comments are warranted.Some of the dishes were ok, but we found that the sauces were heavily loaded with vinegar? My 'rib' in the starter was literally a dry bone covered with sauce! Chicken curry was lovely and so were the dimplings however.The worse part was the waitress... Understandably, she was very busy, but she literally threw the plates on the table, whilst carrying bags of takeaway at the same time. There was no connection or eye contact, we felt like we were a hindrance.It was such a shame as it was a special occasion for us and the whole experience took the edge off to be honest. Deffo go to China Palace next time!

Absolutely love it. I'm regular customer and recommend that for 1000%. Hard working team, lovely atmosphere and brilliant food. The best Chinese in Worthing!!!

never ever write reviews but i just can't let this one slip.The lady manager is the rudest person i have ever come across,we have just got in from the birthday dinner which was for my daughter. she under charged us by accident so we paid the difference what we owed. only to see that they then had over charged us and charged my child an adults price! When confronted they refuse to give the extra money back that they had charged us..the manager refused to talk to me , and kept telling her staff in her language what to say! and none of them would give me the refund, the service through out was shocking, customer service skills are disgusting, they all a shout in there language across the restaurant to each other, none of them talk to you they just honestly are the most unwelcoming people ever. 10% service charge added for the worst service of your life!

We ordered from here last night. Absolutely terrible. Pad Thai was literally noodles in a sweet and sour sauce. Gyoza were inedible. Wings were devoid of any flavour. My wife called to complain and was told they don’t put greens or nuts or a slice of lime in the Pad Thai due to allergies. We asked if they would come and pick it up as, bar a taste or each dish, the portions were largely untouched. We were told because we’d tried the dishes they could not pick them up or offer a refund. Could not have had a worse experience. You would do better to buy from your local supermarket. Without a doubt better than this shambles of a restaurant.

Arrived here at 13;15 on Saturday 13th to be greeted at the door and first thing out of waitresses mouth was kitchen close in half hour, now if this was my business and I found out my staff was telling people this on a Saturday lunch service Id be pretty cheesed off.Nevertheless my family and I sat down, I know know we shouldn't of stayed but we did.To say we were made to feel unwelcome is an understatement, we ordered drinks which the girl totally got wrong because she didn't really listen, she was far more interested in rushing us along.The starters were lovely, even though we felt like she was hovering to whip the plates away as soon as we'd finished.We ordered our mains and then a slight altercation happened at another table where she bluntly told them they no longer let them take away uneaten food, of which there was a fair bit, so they'd rather throw the food away, what a complete waste!!!!!!Our mains arrived to then quickly be told was there anything else as "kitchen close kitchen close". mains were not as good as starters by a long shot, we felt they had been rushed, and how right we were as the kitchen staff marched past us and stood at the front door waiting for us to finish. we felt so uncomfortable it was horrible, yes I know we only had three quarters of an hour but to loose business after COVID is I think unacceptable.

Terrible!!Ordered via Deliveroo 13/11 - order number 7640. Waited over an hour and the order never arrived. Disputed this with Deliveroo and requested a refund online who were unable to even get through on the phone to the restaurant. They raised the issue with the restaurant. Heard nothing more from Deliveroo so followed up tonight 24/11 to be told that the restaurant confirmed they delivered! Fortune Inn you didn’t deliver and I would like my money back. Will not order again.

We’ve been here a few times since living in Worthing and it has always been a good experience. The quality of the food is very good, hot, reasonably fresh and tasty, and served quickly. There seems to have been a price increase since we last visited but given the current climate it’s understandable.Staff could be a little friendlier and smile a bit, when it came to payment it was somewhat abrupt and no thanks given for our custom. Its also the first time we’ve been served by someone in leggings and trainers! Generally good, but some improvements to staff are necessary - something which is echoed in other reviews.