Ct hotpot in Wycombe

Where is Ct hotpot?

🏠 39 Totteridge Rd, High Wycombe HP13 6EB


Opinions

·

SCAM - ordered and paid for food, shop closed, contact numbers disconnected. No food, no refund.

·

Barely any chicken on the bones and looking at the reviews and first impressions of it, not too sure about this place

·

Good selection of the classic dishes along with vegan options. There are a few seats inside and a couple outside if you did want to order and eat. Worth ordering early as there is limited supply of the dishes as the night goes on.

·

I ordered through Too good to go. They were closed when I arrived. Money has still been taken off Credit Card. When I phoned the restaurant, the women I spoke to just said it wasn't her fault as she wasn't there on Sunday. She was EXTREMELY rude.

·

Ordered a few weeks ago as I'm new to the area and was excited there was a Caribbean takeaway nearby. Ordered for myself and partner 2x large oxtail with rice and other rice & peas, plantain and curry goat roti.Only to be waiting over an hour for our food to be delivered via a taxi, the oxtail was just bones pretty much, plantain hard as a kitchen counter and last but not least. Their roti was curried goat meat in a TORTILLA WRAP that they probably got from Aldi! If you're going to make a roti make it properly the Trinidadian way!!For someone of a Caribbean background this was just an insult and disappointment to our food. Never ordering from here again!

·

Ordered off just eat didn't exept my order so I cancelled on just eat getting refund of £14.50.... checked my bank account and they took £25.49..... scam dont order from this restaurant

·

This restaurant deserves absolutely NO STARS! They are a complete waste of time! I placed an order from them and sat patiently awaiting my food for 1hr as the delivery slot stated. After waiting for 1hr I then phone the restaurant concerning my order, the person I spoke with assured me that my order is just on it way to me. After another 15mins of waiting i still did not receive my food so I decided to call again as the restaurant is only 2mins away driving. Nobody picked the phone after placing almost 17 phone calls! I had to phone FoodHub about the issue only for me to receive a text message and follow up email that they are closed and my order has been cancelled and that I would receive a refund with 3-5 working day!! Please do not waste your time in ordering from this restaurant!! They are very unprofessional and disgusting!! Not even an apology to a customer! Just how are these people Still in business? They deserve no stars!

·

Ordered from here a couple of weeks ago and it was amazing, this time it was terrible! Curry goat was just bones with no gravy, and the rice and peas was just plain and dry.. may have been able to eat it if it had some kind of gravy at least, but with none what so ever I couldn't even eat it!!Had to order Chinese instead!!

·

If i could give 0 stars i would. I order from them all the time but i have just experienced such rudeness and poor customer service. i ordered saltfish fritters through deliveroo, i got a call from deliveroo customer service saying that they will only make me one instead of two because the prices have gone up to £2.50 instead of £2.00 which is not on their deliveroo page so that is not my problem i told them to do the one but ill get a refund on the second as i will not be paying £4.00 for one fritter. i then got another call saying they don't have any fritters. this whole situation was ridiculous and unprofessional. WILL NOT ORDER FROM THESE DISRESPECTFUL PEOPLE AGAIN.

·

This review would have been a five star review if I take out a very bad experience in terms of customer service. I always have enjoyed the food from CT Hot Pot and was very keen to be a regular customer until I had a very bad experience today. I had to wait more than an hour and a half yesterday in addition to the normal waiting time for the food to arrive. When I contacted CT Hot Pot a lady took my phone call and was apologetic and offered me half price for my next buy. I decided to take up the offer today when I decided to order some food for today evening. When I contacted CT Hot Pot, I was advised by another lady that the person who I spoke with would not arrive until 9pm [I contacted them at 5:30ish pm] and therefore would not be able to offer me half price. I politely asked whether they could check with the lady who I spoke with yesterday regarding the offer but this request was not accepted. I have been let down firstly by being given an offer that was not honored an secondly by being advised to wait until after another 3 hours to order food so that I may get what was offered. Sad part is that I was going to recommend the same take away to my friends in the area but for obvious reasons I now would not be doing so because of this very particular bad experience. I hope the owner of this take away will learn from this and serve customers accordingly.

Leave a comment:

Frequently asked questions about Ct hotpot:
Yes, at Ct hotpot you can make a reservation using Learn more o Thecthotpot.co.uk.
If you have any questions, you can contact Ct hotpot by calling 01494 513812.
43 customers of Ct hotpot have given it an average rating of 2,4.