Caffe Nero in Ards

Ballyhackamore very dirty just lift t seats c what ur sitting on!! Not great staff either 1 girl in particular.However most of t neros chains r t same....

Relaxed and friendly. Always good coffee in Caffè Nero. I also really liked that customers are able to bring their dog

The coffee/mocha was good as was the brownie but the place lacked a bit of tlc. Dirty windows outside. Dirty windowsills inside. Tables need cleared quickly if you don't provide a station for customers to help out by returning their cups etc when finished. Otherwise I would have given 5 stars.****update**** passed while walking the dog a few nights ago. Pleased to announce staff were busy cleaning the place. Windows spotless inside and out and the grime on the interior window sill/cill was now gone. Do the people that matter really read these reviews and react....im saying they do....well done. Keep up the good work.

Enjoyable coffee and Pana raisinMet brother had chin wag plenty of seating.Lovely staffCatherine was chatting to us.

Staff are lovely and as friendly as can be but you can tell they’re over worked and tired, Each time I come in there is always piles of dishes with staff struggling against the customers constantly piling in. Its any wonder the place is a state if the higher ups have left it to struggle and be forgotten about.Tried to complain to who I assume is the manager about this however he seems to only spend 5 minutes a day serving customers and the rest “looking busy” so you would be lucky to catch him

Came in yesterday for a coffee in the freezing cold the drink was lovely and the staff behind the counter but some guy there "I have reason to believe he is a manager" who made the place stink really bad. I was sitting down with my dog and even my dog noticed the smell of Body Odor from this man. He looks really unprofessional and seemed to have a massive attitude. So i decided to sit outside mind you just to escape from this person and his disgusting smell.

Warm and Inviting. With a great selection of coffees, teas, and other hot and cold drinks. All served with a smile. Great way to spend a lazy morning.

We popped in yesterday for coffee and a cake and I was astounded at how filthy the cafe was! With three staff members behind the counter, and only my husband waiting to be served, I had to clear and clean a table before we could sit down, also pick through and wipe cutlery, before we could use it. The glass front of the cake display on both the inside and outside was disgusting and needed a good clean, and the cake tasted like it had been sat there since Christmas Eve! Although there were a few customers in the shop, there was plenty of opportunity for the staff to be clearing up and at least attempting to make the place look clean and inviting. I frequent the Belfast Gt Victoria Street branch daily and have never experienced the low level of hygiene experienced yesterday in Newtownards.

Hot chocolate never hot enough, the new seasonal stuff far too sweet. The big blonde who works there has an attitude n the paninies often not heated up enough too.

A great spot in the centre of the bustling town of Newtownards. Friendly staff, good coffee and the best location for a coffee shop. Right on the town square. There's even books you can read once you switch off all electronic devices!