Costa Coffee in Down

Terrible service, messy, dirty 4 people in and nobody clearing tables. Coffee was under extracted and weak

Brilliant visit due to the lovely assistant that made a relevant convo whilst I was ordering

great location w standard interior.you look at the staff working very hard and just wonder why making a cuppa takes so long ? cos every single step of make a cuppa they need to walk a few steps... poorly designed worktop arrangements.as expected... coffee from Costa nowadays... no matter what you have ordered... all taste like milk ? I have ordered a cappuccinno which doesn't smell or taste like coffee at all...

Was Ok. The oat milk was sold out so I chose almond milk instead. The staffs were busy talking instead of making coffee quickly.

Love Costa coffee good choice clean and good price

Amazing place. Very clean, power sockets are available and very spacious. The employees are very friendly and very helpful.

Oh my god if you are in a rush don’t use this shop. I use the app on my way to work and have to wait at least 15 mins even when the shop is completely empty. The whole point of the app is that it’s quicker.*edit* it seems to have got a little better but pretty slow at ordering from the app. So I’ve updated the stars since it has improved slightly

Everything in the disabled bathroom was up to code, no tied up/cut short emergency cord etc, clear signage, plenty of bars to brace on, and back padding to be comfortable whilst on the toilet which was a good height. Soap etc was well stocked and it was quite clean. Was also able to use my radar key easily and there was a ramp up into the shop and plenty of wheelchair space.

Been to many a Costa Coffee and this particular shop has by far the rudest staff and the dirtiest toilets. I'm sure some of the staff are lovely, but there are a couple who seem to think are headmistresses of a school during the Victorian era. Ordering people around with a tone that wouldn't look out of place coming from Miss Trunchball from Matilda at the West End. Must make them feel mightily powerful. You work in a coffee shop. I'm not demeaning the job, but get a grip and please don't take out any inferiority complexes you may have on people that want a hot chocolate. Have a word with yourself next time you are at home in front of the mirror practicing your tough guy routine, or when you're in the garden practicing shot put.

Quick friendly service, during the rush they were still attentive to the mess and did their best to serve people quickly whilst keeping up store standards. The food was nice as always!