The Vintage Rooms in Lisburn

Really disappointing. We came here for breakfast which may as well have been lunch by the time we got our food.We ordered coffees and our food at the same time. It must have been 30 mins before our food came out, which was really only porridge and a veggie breakfast.We had our drinks finished by the time we received our food, so ordered a couple more. Which then only arrived after we had finished eating. So I ended up getting take away cups because it was all taking so long.My porridge was lukewarm and my husbands veggie sausages weren't great and his poached egg may as well have been hard boiled.There was also a lipstick mark on his cup that we only noticed after I poured the coffee into the take away cup.When we went to pay, we were ignored for quite a while.The whole experience was pretty bad, which is really disappointing.

Went here with a group of friends, 12 of us in total. Staff were excellent and the food was good.

Called in for some lunch a few weeks ago with friends, including a couple of children & prams.On entering we stood waiting to be seated, our first interaction was a waitress informing us the table we were standing beside was reserved... And then left.When we inquired if there was a table free we were shown to a table, & advised wait time for food was 30 minutes, no problem.20 minutes later our order still hadn't been taken, multiple tables arriving after us had been served food by this stage.When the waitress did come to take the order, we inquired if it was now a further 30 minute wait, the answer was "it depends on what you order", helpful.In the end we settled for a few coffees & tray bakes, which were nice.Overall, we were made to feel an inconvenience. The only perceptible difference between our table and other tables was the presence of children(under 2 I might add, not running around being a nuisance or screaming).Some thoughts for improvement:-If a table is reserved, put a reserved marker on it-Rather than giving a customer an initial negative interaction, maybe see if you can help-If you're showing someone to a table, & can see they have access issues (prams), maybe try to move a chair or 2 out of the way, rather than walking round them & stand waiting at the table.-Take orders from tables in the sequence they arrive.-If customers are that much of an inconvenience, just say there's no tables free & they'll go elsewhere.I see the majority of poor reviews are in recent history, & are largely around service. Staffing is hard to get at the moment, but what we experienced was a lack of service training & oversight.Not ground-breaking stuff I agree, but we weren't after ground-breaking experience.

Not very impressed. My wife ordered fish, and got chicken......🤔. I ordered a Steak and Ale pie and it looked and tasted like a Supermarket special. Also the prices are astronomical.

my first visit today (13th Nov 2021), excellent location, fabulous staff, great food and a superb fry. naturally the last is critical 😀

Slow service. Our group ordered at the same time, but meals came about 5 minutes apart. I had ordered the eggs benedict with the hollandaise sauce on the side, however, when the plate arrived, it was evident that the hollandaise sauce had been poured over the dish and then scraped off. Would not recommend.

The Vintage rooms fri 26/08/21. Very slow service, 3 or 4 girls walking in circles looking busy but def not busy on fri morn. Should've known on entering it was a mistake, we'd only sat down and a women with her son across from us sent her breakfast back as it was awful, apparently far too cold to eat. In the 15 mins it took for them to get us a menu we had seen a table of 4 get up and leave, another lady also got up and left, and she'd asked for a morning coffee and a tray-bake at the counter before she even sat down. She left 15mins later without any coffee any tray bake without any waitress going near her. Service was awful. On ordering breakfast, (after an age in waiting to be served), I asked for two teas one peanut butter on toast with almonds and banana and one mini fry, but I asked if it would be ok to swop out the egg for a sausage as I've an allergy to eggs. You would've thought I had asked her for the money out of their till. We cannot swop things on menu and bedsides, sausage was meat and not egg. This shocked me to find out that an egg is not meat. As it turns out the meat sausage was in fact pork. "OVERDONE PORK at that). Strange When we "EVENTUALLY" got our breakfast the peanut butter with almonds and banana on toast came without banana and four corners of the toast without any spread or filling. When this was pointed out to the girl, oh yess, forgot to say we've no banana's. My attempt to get a mini fry was also a disappointment to say the least. My egg allergy seen me cancelling my mini fry and ordering sausage beans toast n mushroom. Reason for changing was because according to the waitress their potato bread and soda bread used eggs in the recipe. Never heard of this recipe in tatty/soda bread before. Anyway, the two teas arrived 10mins after we had started eating and only arrived because I called a waitress to the table . Not one waitress asked at anytime if everything was ok for us. Slower than slow and will not be back unless changes are made. The Bill was the fastest thing they set down to us. Any doubts on what I've stated here I'm sure their CCTV will confirm all I have posted to be true.

Great food, service and cost. We had breakfast this morning, pancakes and a mini fry with 2 gingerbread lattes. Took a massive scone home afterwards too haha. Great safety procedures in place and we'll definitely be back again soon for either breakfast or afternoon tea.

I was expecting great things from one of the Plough eating spots and the Vintage rooms didn't disappoint. Was here for brunch. Had the eggs royal. Beautiful and always good to get a good cup of coffee. Staff were friendly and efficient and the service was prompt. Will definitely be back.

Food was outstanding staff where so professional would highly recommend