Exotic Shaad in Bridgend

Good food, horrific customer service. They don't even take responsibility if they miss an item from an order.

Mostly we have takeaway food and it’s consistently great .Super fast delivery or collection and the chef knows about spices and seasoning .Would recommend the tasty Indian cuisine .

Nice food but the customer service was lacking when the food was picked up. It helps to acknowledge customers, especially when the restaurant is empty

Absolutely delicious food, highly recommend. I've visited here around 6 times so far and everytime has been outstanding! Highly recommend the kebab to start and you can't go wrong with any of the mains but the lamb dishes are beautiful.

The food here is stunning. We have eaten in and had many take aways, and each time we've ordered a different dish, to make sure we're making the most of the menu. The staff are lovely and helpful. Above all, the quality of the food is what encourages us to return time and again.

We were travelling through and came to stop for a meal. This place is great, very spacious and most importantly good tastes out of this world. Great experience. Thanks to everyone.

Whilst the food from this place is acceptable. We will never order again or visit this place. We ordered on line for delivery tonight and the food arrived over 1 hour late (this is not the first time). When we complained we were told to mention this when we next order; no apology what so ever. Duh, we'll never order from you again. No customer service and I'll make sure I mention to everybody I know how poor the service is. Cold food at 9.15pm is not what I expect. Don't advertise as a delivery place if you are so incompetent you can't deliver before the food is stone cold!

We’ve not been to the restaurant yet, but ordered the takeaway for delivery tonight. It took just over an hour, but 8pm on a Friday night is a likely busy time and is only to be expected. The delivery guy was friendly and our food was excellent.We’re spoiled for really good Indian restaurants in Bridgend. This being one of them.

Never ordered from exotic shaad before but it was 10:30pm and me and my partner were hank marvin. We were not disappointed!! Arrived in 20 minutes, everything was HOT and I mean HOT. Freshly cooked aswell. Definitely ordering again from here soon. Staff on phone were friendly and delivery driver was too. Great, great food.

Have ordered from here many times as the food has always been really good. But this time the inconsistency in al the dishes was so great felt like the recipe has changed for everything! ReallyDisappointed! Everything tasted different and not in a good way evenMy young daughter said I think the chef has changed. Total waste of aDinner and money !