Chicken.Com - City Road in Cardiff

One of the workers took my payment twice. When I went back to inform them and get my money back, they said that the manager would call me back about the payment and it’s been two weeks. I still did not get my money back. Never coming here again.

Fried Chicken Wings 1/5Chicken Burger - 1.7/5Chips - 2/5Atmosphere 3.5/5

Some of my order wasn’t delivered and when I rang up to sort it out they just said “sorry about that” and hung up on me.

Many people giving it low ratings ordered from there and maybe that didn’t appeal to them but me and my friends absolutely loved it the experience was great and the prices were better there were songs playing so we decided to sing a little karaoke and the whole atmosphere including customer service was great

All I can say is this shop is certi. Have to visit it everytime I'm in Cardiff. Their spicy or BBQ wings are 🔥 . Prices are very good too. Would definitely recommend.

Ordered a pizza and biryani. Didn't get the toppings I ordered on the pizza plus it wasn't cooked. Couldn't pick up a piece without it falling apart. On top the biryani had a thick long hair in it. It wasn't fresh, probably cooked a few days ago.One of the worker had very poor hygiene after cleaning the tables he straight went on to make burgers for other customers, other guy told him to wash his hands first.Food was horrible.Not recommended at all.

More than two hours waiting for my order and nobody answer my calls. There is no reason for them to ignore my calls. It’s paid order and I haven’t received my food.

Amazing and lovely food, always fresh service, freshly cooked and very happy staff.Well reccomended.Place to sit down as well.

Right now in chicken.com and writing this review...The worse and rude customer service and the fried wings were like burnt..I asked the reason I the guy told me that because we didn't filter the henny penny machine..really??will you serve this to the customers???Last time in this shop...now understand why they are quite...Becareful guys..don't waste your harden earned money here .

This place is a typical shop like any fried chicken shops.It was almost 22:15 and I wanted to try something Indian so while crossing a street loaded with restaurant came across this shop and was pleasantly surprised to see biryani being served which grabbed my eyes and in fact only shop shop to have biryani at this time.So went in and ordered biryani and he collected 5£(very reasonable) and then he said 7 mins and finally after seven they have the biryani is there usual kebab boxes which kind of felt weird for a biryani.Got the biryani and went back to my hotel to taste it.It turned out bad. It was some rice with some chicken(didn't eat more than one chicken piece since it smelled bad)I can't eat more than 5 spoons and I left it.Out of so many thousands of biryani which I had tried in my life, this stand right there at the top in the list of worst ones.