Frankie & Benny's in Cardiff

Where is Frankie & Benny's?

🏠 St David's Upper Eastside, Cardiff CF10 2EF


Chain restaurant serving Italian & American comfort-food classics in a family-friendly atmosphere.

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Opinions

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Went in for an early lunch with our two little ones & the staff were very accommodating for them & our pushchair full of shopping. We were served by Connor who was really patient with our 3 year old when he was ordering & had a friendly & upbeat attitude. Great food & great service.

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Everything was fine. Meals great. Service ok. Only criticism I have is that with five of us eating. They kept forgetting to bring what we ordered for our youngest son. We had to ask for his side dish and again his desert to be bought to us as everyone else's arrived complete and after waiting 5 or so minutes we had to ask for his outstanding items.

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Had an amazing meal with mother for her birthday. Staff very attentive and customer service is excellent, very friendly and smiling staff great to see.

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Visited on 6th April while browsing the mall. Haven't had F&Bs for a long time and was a first for my partner.Food was very good and good quantity & value for money, staff friendly and attentive, good atmosphere and seating arrangements. Overall a very enjoyable experience.Highly recommended the BBQ chicken wings 👌🏼starters

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My Wife and I visited Cardiff yesterday 2/4/2022 for a very relaxed weekend due to both working in the NHS. We decided on eating with Frankie and Bennys. Upon arrival we were greeted and told there would be a 20 min wait which was fine. After 15 minutes we were seated and then greeted by a very well presented and lovely young man called Connor who took our orders. The food was fantastic as always and we weren't disappointed. This is a place we would return to and also let friends and family no.

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We have just called in to have a meal before the cinema, we were not disappointed. Food was lovely and as for our waiter Connor he was amazing and made our day. Very helpful and a pleasure to meet him. A great asset to you.

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Thanks so much for a lovely meal, we visited today for my partners birthday, we was served by Emily. She was very pleasant & always on hand when we needed to order something else. The food was amazing! And the atmosphere was great. There are a great team of staff who seem very happy to work there as they were all very bubbly and friendly even though the restaurant was very busy. They didn’t seem to be under any pressure. There was also another member of staff who was making a fuss of young children which I thought was very nice to see.Overall very nice F&B. Defo one of my favourite locations around, service was very quick.Thank you F&B.

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Zsanett was so helpful with letting me charge my phone in the restaurant - it saved my day! Me and my friend then decided to stay for food and drinks. We had a wonderful experience! The staff were lovely and extremely friendly. The food and cocktails were delicious. I would highly recommend visiting

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The food was lovely and our server was very friendly and generally a nice guy.One big problem I had was communication, we weren't made aware of the over 50 minute wait on food.Now the wait would of been okay had we had our starters but after asking if our food was coming out we were told that there had been a mix up in the kitchen and all our food was due to come out together.Our starters were cold and that was the biggest disappointment, our mains were warm, tasty and good value for money.We were given a discount because of the wait from our server, would probably visit again hoping that communication was a one time thing.

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Our server was excellent and she made us feel really comfortable. It was a bit of a wait for food but for it being half term I can completely understand that it was busy. The rest of my party enjoyed their food, however some of the items could be improved upon. The brisket burger is no different than a regular beef burger from burger king, and the onion rings were completely raw and had no colour to them. Despite this, I still enjoyed my time here and would think about coming back.

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Frequently asked questions about Frankie & Benny's:
Yes, at Frankie & Benny's you can make a reservation using Frankieandbennys o Learn more.
If you have any questions, you can contact Frankie & Benny's by calling 029 2037 1972.
979 customers of Frankie & Benny's have given it an average rating of 4,1.