Mario's in Cardiff

Cuisine: Pizza & Pasta

Where is Mario's?

🏠 78 Cowbridge Rd E, Pontcanna, Cardiff CF11 9DW


Opinions

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The roly poly is in the best thing I've ever tasted

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This place is absolutely vile my friends have ordered from here tonight and was given meals that were not cooked properly and one of them is pregnant and all the employee could say is bring it back and I’ll refund you and he’s doesn’t even care if anything happens to my friends because this vile place couldn’t be bothered to cook there food probably then tradinstanderds will be contacted and will shut you down especially as you have 1 star ⭐️ hygiene speaks for its self and customer service skills are disgusting to

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Delicious pizzas and kebabs and lots more. Who needs Dorothys when you got Marios

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Friendly staff and good opening hours but the food could be so much better if they increased their prices slightly, e.g. Reduce the fat percentage in the donner kebab, offer lean lamb skewers grilled on a BBQ roasting above freshly chopped smokey oak chips, upgrade the salads in the kebabs to use rocket, vegetables, pickled chilli's and fresh sauce etc.

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Food was absolutely vile!! Ordered a mixed kebab and came as just a Donner kebab which was stone cold and tasted of dog food!! Also had mint sauce on it which I did not ask for! Pizza was also cold and swimming in grease!! Absolutely disgusting!! Would not recommend this takeaway to anybody unless you want to be disappointed!!! Full large kebab and half of a pizza in the bin!! Disgraceful!! Waste of money!!

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I haven't ordered here for a while, it used to be okay but today I had a terrible experience. I spent £30 and had the pizzas delivered. They looked and tasted burnt so I called them up and politely said both pizzas were burnt. I was met with a very rude man who told me they had never recieved a complaint and that the pizza was not burnt. I offered to send a photo but he said no and insisted I was lying. He said if I wanted to have him check them I'd have to drive to the store. I was very upset by this as my money went to waste and he was very rude.

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Will never ever order again!! Food was at terrible standard.. Hair on food swimming in grease took that long to arrive.. the chips were soaking wet from condensation!! Kebab meat was not even cooked to how we asked well done was still mushy!!Driver when arrived didnt have change!!Why wouldn't a driver be given change to take on deliveries!!Rang to complain and was told I wasnt having my food changed and was also told I would not be having any money back.Terrible place and will be telling people how bad the customer service really is.. Trading Standards and Environmental Health have been informed of this place!!

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Very rude when called about incorrect order and claimed we did not instruct them to prepare our order how we Had asked them.Proof of the instructions.Disgusting customer service would never order here again DONT WASTE YOUR MONEY!

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Great late night kebabs etc. Always friendly but deliveries are done through the apps....and I will never use DELIVEROO as they are a useless rip off...

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Understanding the fact it was New Years Eve, me and a few others were completely disappointed with the appalling service we received from this company. We ordered with an email confirmation saying our order was put through and it would be in an hour, no problem at all. An hour had passed so we became confused as to why it hasn’t come yet. A friend rang the store asking what had happened to our order. The staff replied very unprofessionally claiming we we didn’t have a confirmation when it was sent to us via email and we were told it would be in an hour, after saying this we received a “were not delivering to you, bye”. As someone who works with fast food and customers, this is what I’m disappointed about from this place. I believe that this company held no manners or respect to its customers, ashamed.

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Frequently asked questions about Mario's:
If you have any questions, you can contact Mario's by calling 029 2039 9468.
In Mario's they specialise in pizza & pasta cuisine.
113 customers of Mario's have given it an average rating of 3,6.