Oriental Express in Cardiff

Food never arrived and when I tried calling the restaurant they were closed. The driver claimed to have tried to contact me as he couldn't find my house. He never rang me once and the email went into my junk and it said he couldn't find me at 10:10pm and I ordered at 10pm so I find it impossible to cook my food and get to my house in 10 minutes.

Best Chinese takeaway food I've ever had. Staff are very friendly. I always get free prawn crackers and spring rolls, meals always ready when I arrive to collect.I highly recommend:Beef Chow Mein (dry), Singapore Vermicelli, Sweet & Sour Pork, Salt and Pepper Squid, Salt and Pepper chips.

New to town and wanted to try out a good Chinese. This was my local one so gave it a go and I was impressed for the most part! The chow mein and the beef in black bean sauce had a real depth of flavour, the prawn toast was generous and we were even given free spring rolls alongside the usual prawn crackers. The one issue stopping this being a five-star review were the dumplings: they were delicious and really well seasoned but the pork inside was still raw. Nothing 30 seconds in the microwave at home couldn't sort to make them edible, but equally not what I would expect from my steamed dumplings.

So terrible! Wasted money and time. Ordered on just eat, long delivery -ok.Food came or old or not cooked well...Chips not cooked or old... Same with rice. Chown mein overcooked or overburned or also old... Just UNACCEPTEBLE!!!! Just eat no help, call to restaurant always busy signal... Destroyed dinner and evening mood with so poor service and so teribble food.... Very unhappy all good was binned......

Been using the Orient Express for over 20 years. Just recieved another fantastic takeaway. Price was great, all the dishes were delicious and the staff are very courteous.

Staying at a city centre hotel during lockdown,Found oriental express on just eat.Food arrived on time, got a call from a friendly delivery guy.Was really impressed with the flavour an food in general. Portion size was generous. Thank you will be coming back soon

I’ve ordered from here multiple times via the JustEat app. I’ve been pleased by the quality of the food. Price is standard compared to other nearby Chinese takeaways. Delivery times can sometimes being long, particularly on a Saturday night but that’s to be expected at that time. The menu has a large range of items.

Very rude staff. Driver rang bell at 10pm to retrieve food he delivered by mistake 2 hours earlier (We did everything we could and even knocked on the neighbours' doors in an attempt to find out whose it was). When I phoned the restaurant and among other points said that it was unacceptable to call so late as we could have been asleep. She said “So?” and told me I should have kept the food in case the driver came back.I wonder why they wanted it back after two hours? Reheat and redeliver maybe?

I am a very picky Chinese eater, and I am writing this review after having tried their Singapore Fried Noodles (which is a favourite dish of mine that I use to judge the quality of the kitchen). The noodles were delicious, and tasted better than many of the other Chinese eateries in Cardiff where I ordered the same dish. What I especially liked was that they were not stingy on ingredients, and were quite generous. The prices are also quite good.Additionally, the service is good. Food is cooked quick and piping hot, and the lady at the counter is very friendly (which is a rarity at Chinese eateries. Will definitely patronise again, and I highly recommend it.(UPDATE 1): second time having the same dish. Standard is consistent and loving it. Will definitely be back for more.

Misdelivered food that we accepted by mistake as we thought it was for a housemate. We checked with neighbors and it wasn't theirs. Turned out it was for an entirely different street. Two hours later the delivery driver came back asking for the food, to redeliver it, and was very rude to us. We then rang up to make a complaint and the manager was even ruder, didn't understand why it was unacceptable. Don't buy from here!