Pizza Hut in Cardiff

Everyone knows what the food tastes like at Pizza Hut, it's a love hate for most.The food for me and my family was good but the most important thing for us was the service. Unfortunately I can't remember the waiters name but she was so attentive and very welcoming. Really made us feel comfortable and helped us with our child too.If she's reading this, we came on Tuesday 28th June 2022 and we were there around half 1 till half 2.You were brilliant!

The ordering online accompanied with the plates and glasses being readily available for the buffet service was fantastic. The manager on at the time (11/6/22 approx 2pm) was extremely welcoming and accommodating and no request was too much. We saw this not only with our own experience but with the other families too. Faultless service by all staff members!

We dined at lunchtime for 2 adults & 2 young adults. Ordered using the QR Code which was simple and straightforward. Lunch buffet, had good range of pizzas and salad bar options. Could do with some couscous bread sticks or similar on the salad bar rather than too much carbs like pastas. Dressing could do with some labels, allergens ingredients and hot sauces. Staff were very attentive and polite. Place was a bit echoy and noisy but fairly clean and tidy. Definately will go there again.

Went here last week with my girlfriend and the waitress (Kelly) and waiter (didn't get his name) were an absolute delight. Turned up for unlimited lunch a little close to finishing time but they had no problem with carrying it on a little longer for us. They were also very generous when we leaving and asked if we wanted to take some of the pizza in a takeaway box which was very kind gesture. Might not have been much to them but they made our afternoon.

Happy and friendly greeting at the door by Richard, followed by impeccable service where nothing was too much of an issue for him. Great food with a brilliant ambience. All the servers and restaurant staff were lovely and a credit to the pizza hut team. such a lovely evening and amazing food.

Excellent Staff all smiling and very helpful. The pizza s on the buffet did have much of a variety. Paid £45. For three buffets two drinks.

Went to this pizza Hut are it open on Saturday morning. Was first person in the place. The staff where nice however the place wasn't the cleanest and the toilets had not been cleaned. There was urine and stool on the floor and seat. I did not enjoy the experience.

I had an amazing experience! Super fast. Pizza and sides were all out within 10 minutes of ordering. The staff are incredible. The manager was super friendly and all were happy to help! I recommend for everyone to try it

I love this place, if I'm in a rush, I always grab a buffet here, no hassle, straight in, straight out. Although the building is looking a little tired, the staff compensate for this massively, they are all so polite, in particular the Manager. Yet again, we had a really lovely visit today. Thanks Pizza hut Queen St, Cardiff

Fab service from the manager, John. Staff were very attentive but no refillable drinks or salad bar is a let down unfortunately. Not sure why the buffet has gone from £7.50 to £8.50 when you don't get unlimited salad or garlic bread sticks though.Buffet normally is very good, but with the COVID regulations I'm not sure it's worth it. The pizzas you get are pretty small but lovely and hot.