Starbucks - Village Hotel in Cardiff

Hot chocolate was watery

Inexperienced staff who seem to take customer for granted.

Friendly service & nice mocha!

Nice coffee shop. Not much seating at the moment due to covid but great if your passing and want a coffee.

Outlet within Village Hotel. Small but has most of the usual range. Tables partly within large hotel foyer.

Staff welcoming but given current restrictions atmosphere isn't very good. We'll get over this.

Went through drive through this morning. Only ordered a tea, white with sugar and white coffee. Repeatedly got my tea wrong, when finally got the tea correct they left tea bag in when clearly in a car what the hell am I suppose to do with a tea bag! No apology what so ever for the prices charged its shocking... oh and I've driven off and my husband white coffee we asked for is black!!!!! Really not happy and disappointed, 2 simple drinks and cant even get them right!

Good Starbucks located within the Village Hotel. A great place for a meeting just off the M4.

Coffee was nice. Hygiene was shocking. Watched one lady sweep the floor and then use the same brush to sweep off the tables! And the area by the sugar. Before going back to sweeping the floor.

Small then any other but very efficient in service. On good weather we get coffee outside where is plenty of room and dogs friendly.