Subway - Duke Street in Cardiff

Rude staff. Wanted to spend my points in the app. went for a wedges and they refused to give me ....... won’t come this store again

Had a subway salad, the lady didn't understand English and gave me things I never asked for. She was trying her best, no chicken at all in my salad box.

Always love a good Subway sandwich!The only thing I'm not excited about is the lettuce not being fresh or looking brown 3 times I've been there.

Service wasnt the best, very slowly too deal with peoples odrders

Standard subway food which is fine but the state of the shop wasn’t acceptable for a place serving food. It’s not difficult to wipe down a surface after a customer or remove bits that have fallen into the wrong salad pot, especially because of allergens, I would’ve thought workers would be more careful. It’s fast food, a lot I can forgive but due to the seriousness of allergens, this needs to be looked into.

Had a meatball marinara wanted a meal deal but when asked at the end for coffee instead of coke said they didn't do coffee.

It was a good sandwich and the place was quiet when we arrived. Tables were clean and love the view of the castle and people passing by. Will go again

Arrived here to be pleasantly served by a man who was more interested in the online ordering machine’s printer than us. Whilst serving another customer my heated sandwich was left to go cold. Once I pay for my food I go upstairs to find no clean tables and having to use my only napkin to clear the table. Tables were covered in sauce and crumbs and was quite frankly vulgar. Very disappointed

I would have given 5 stars but the member of staff didn't know how to cash in my coupon, so I had to pay full price for my footlong. Subs tasty as always though 👍

First things first: the staff is in desperate need of a food-hygiene training! My sandwich did not contain any sweetcorn, tuna or tomato salsa, but after finishing the whole thing, it got cut in half with an absolutely gross knife with the remainder of the last few sandwiches it cut still stuck to it. See photo for the result. It was mingin.I have never had such a disappointing subway sandwich as here. I literally got 4 leaves of spinach, 3 slices of cucumber, 3 of tomato, 4 of olive and a sliver of pepper on a footlong sandwich, and upon asking for more I got told that this wasn't possible. I also got vegan cheese after specifically asking for regular cheese. When asking for a drink, I got told this is not possible with this type of sandwich. Either the staff chose to ignore my wishes or they couldn't hear it because of the music being way too loud. Also most of the staff was discussing their private life in the kitchen and ignored all questions from their colleague that was trying to help me.Won't be going back to this subway and advise everyone else to stay away too, especially if you have any food allergies.