Subway - Queen Street in Cardiff

Nice food 🍱

Dear Subway, you might want to think about retraining your staff on the making of wraps. The word itself describes what happens: something gets wrapped. This was not the case in my order, and a fair number of previous wrap orders. A scrunched up tortilla and some filling next to it are not a wrap. Toasted or untoasted. I have also been wondering why the policy of the filling of wraps seems to have changed: why is it that when one buys a sub, the request for lettuce gets answered with a full hand of lettuce, but in case of a wrap the answer is 3 miserable pieces of a leaf of iceberg? The same goes for the other vegetables. I ended up with a little pile of sad vegetables, an amount about 1/3rd of the filling of a 6 inch sub, which then was skillfully squeezed out of the tortilla. The mushy result then got wrapped in a piece of paper. Perhaps this is where the confusion comes from? Might have been my own mistake in thinking I was ordering a tortilla wrap.

served by a lovely woman, nice clean shop and nice staff

Reliable and staff are pretty good eaten here about 10 times in last few months never had a problem

It's not like it used to be I think they need more than 1 worker as when I went here the lady was doing my order and 2people with me but in-between doing online orders wouldn't rush here again

When you want to get your subway on this will be your destination.Ideally a subway experience should involve some form sausage in or around pastry or bread. Now recently subway has started to offer sausages that contain no sausage, this I feel is a step forward because ultimately we all know that anything vegan is probably produced by wizards and those chaps could do with an economical boost (particularly as Hogwarts and the ministry are undoubtedly closed due to COVID).So as for a review; I would say if your pro vegan, pro wizard and anti pig snaffling this is a great place for sustenance.Also for the meat munchers you can receive a sausage worthy of your mouth.

Made my wrap completely wrong, I've never had a wrap completely toasted before with all the contents inside. The main filling is normally heated first, not the entire thing with all the lettuce and everything in it.By the time I got it home the lettuce was mush and the whole wrap just fell apart. Disgusting!

Woman who surved us spent 10 minutes flurting with someone infront of us, then began rushing us along whilst proceeding to get angry because we wasnt sure what we wanted. She made me feel very uncomfortable and made my anxiety very very bad...

Conveniently situated near the town centre.Friendly staff, good service.Good Subway menu selection as well as salads. Hot/cold drinks, muffins and cookies.

Im gluten and lactose intolerant so I got a salad with the plant based mozzarella style cheese but when It came it had normal cheese on it so I couldn’t eat it. They also forgot my dips.