The Maltsters in Cardiff

Lovely clean room, comfortable bed and the shower was wonderful.The restaurant however was not so wonderful.Initially, the staff weren't great. Not very attentive or helpful.We had arranged for a couple of friends to meet us there for a meal on the first night. We were told, as we were ordering that they had no steak, or lamb. We weren't informed of this before we ordered and one of our guests only eats steak. They weren't apologetic or tried to offer us any alternatives. We decided to eat elsewhere.We had breakfast there the 2 mornings and ate at the restaurant 1 evening. The food was not great at all. Very basic and not very well cooked or presented. Most of the food seemed to be microwaved pretty well though. I received my meal, but they had forgotten to order my husbands meal, so we then had to wait a further 10 minutes for his meal to arrive at the table.The cleanliness of the restaurant was questionable too. The children's high chairs were left with food debris and the carpet needed cleaning. The toilets weren't clean either.1 staff member 'Emily' was fabulous though. Very friendly and nothing was too much trouble. I do believe she was the best thing about the restaurant.Despite this, we would stay here again, but we wouldn't use the restaurant or bar here.

We are so lucky to have this fantastic, welcoming, community pub in the heart Whitchurch village. It’s like a home from home for many of us and has become an integral part of lives. Landlord Colin and the whole team are brilliant hosts and we are very lucky to have them.

First time here, it's a lovely friendly place to go, the staff were really nice...the food was really tasty!! My daughter and I really enjoyed it, we had a dessert...I had a brownie...never had a brownie so big, it was really nice...

Met up with friends for a meal at the Molesters.We have done so for a few years mostly mid week.The food is always very good.My partner was raving over the fish and chips.The staff are polite and friendly.All very laid back. Food prompt. Service good.

One miserable mumbling barman, no smile, please or thank you. Other guy seems to try his best but isn’t well trained. Gingery chap polite and helpful. Manager pleasant. Lots of menu items not available but you’re not told when ordering so I struggle to understand why there is an electronic ordering system. After ordering we’re told it’s not possible to have a sauce with no bacon. Sauces preordered and microwaved? Later still we’re told one of the mains is not available and offered beef or chicken burger as an alternative to the veggie burger ordered. Unlikely to be acceptable to most people!! 4 starters arrive and all have accompanying bread as a key element but no butter available. This is a must to really enjoy and we should have been told before ordering. Paying in excess of £25 for the starters, I expected more. The veggie sausage main although not what I initially wanted was tasty, hot and enjoyed. The manager gave us a bottle of wine which was appreciated but the least he needed to do really, considering all the issues. Although overall we had a good evening, I can’t say I’d rush back because I’m not sure the place is reliable enough in terms of service and food quality/availability to risk taking friends and family.

We arrived at 12 midday before it got busy, and the service was extremely quick. I had requested space for a pram which was accommodated, and a high chair was also provided, thank you for this. Brogan served us and she was lovely, she made time to ‘chat’ to my baby which was really sweet. Will definitely return.

A truly magnificent building.It is light inside with beautiful stained glass windows and very modern sculpture which really adds to the experience.The only thing I would request would be some labels alongside the tombs so the different people could be more easily recognised.

Lovely Hotel, Pub, Restaurant and and most of all the Staff!I stayed here on business for a month and had the best of times. I’ve broken down and given a brief description of each below.Hotel- I stayed in various rooms throughout my stay and couldn’t fault any of them. Very modern, clean, spacious, homely with everything you’d expect.Pub- The pub itself is set on two levels, but either side is full of character, charm and has a great friendly atmosphere.Restaurant- Throughout my stay I was fortunate to have tried most of the evening menu and was not once disappointed. The food was always served with a smile, full of taste, flavour and presentation and my compliments go to the team involved. That’s not forgetting the breakfast (It’s faultless).Staff- I was always greeted on arrival with a friendly, helpful and organised Becca who had everything ready.Ben, Becca and the whole team are an absolute credit to the whole establishment and without these charismatic, lovely people the place wouldn’t be what it was.I will be returning to Cardiff in the future and will look forward to seeing the Malsters Arms and team once again.

Stayed at the Malsters last night and really enjoyed it. Rooms very comfortable and clean. The staff were excellent and very friendly. Becca especially was fantastic, she went above and beyond to help. Will definitely stay again.

Stayed one night. Excellent room, spacious and very very clean.Staff were very friendly and competentThe evening meal in the bar was first classWife had the best burger everThe penderyn and chicken liver pate was deliciousOverall a very pleasant experienceHighly recommended.