The Plough Inn in Cardiff

Visited over the busy Bank Holiday weekend and was late in the evening but the staff still looked after us and we got our delicious meals in no time at all ⭐

It was our first visit to this restaurant and we were pleased. Food was lovely, clean tables and utensils, very well looked after by Laura. Fairly priced, homely atmosphere. We are like to return again and recommend to friends and family.

A birthday meal to forget. Very slow service just to get started on a drink. We sat down at 7pm, drinks orders taken at 7.25pm, food order taken at 7.55pm. Didn't eat until 9.25pm and then it was wrong and all brought out at different times so some had finished while others were still waiting. Unapologetic manager blamed the delay on two people having a starter. Reluctant discount given after much haggling.What happened to trying to please the customer. I can guarantee that each one of us (13 people) will tell others about our negative experience. Instead they should have kept up communication and offered something while we were waiting. Poor show. I wish there was a 0 star.

We visited The Plough on 19/04/22. We were served by Cerys, she was very knowledgeable about what was available, I had the soup to start, one of the nicest soups I have had in a long time, and it was recommended by Cerys, a very good choice. Cerys was attentive, cared about the food and our comfort. She came and asked us if we were ok and was there anything else she could do to improve our experience. We would definitely return, and recommend The Plough to family and friends. Well done everyone who made our visit so pleasant.

I booked a table with my daughter for 1pm, the service was very poor & slow, we had to ask to put our food order through, and waited over 45minutes for my daughters starter, by this time it was well over an hour waiting for our mains, which still didn’t arrive, there were other tables that had been waiting longer than us for their food with no show, it wasn’t busy in there, just poor management, slow staff, and chef obviously hadn’t prepped the food in advance, in the end we had to leave as I’m sure it would of been another one hours wait before food arrived. We will not come here again.

I organised a charity quiz night at The Plough. They were amazing and really pulled it out the bag on the night. Super helpful and friendly staff. And really went above and beyond to help make the night a success. Special thanks to Laura, Alfie and Emma for all your hard work. X

Awful. I occasionally go to the plough for a drink and it's great. This review is based on its awful service during lunchtimes. Last week, at 12.30pm when it was quiet, there was a catalogue of mistakes. Wrong orders of drinks, slow staff, and run out of chips at 1230 am. I saw the bar staff returning on my way out with a bag full of frozen chips from Iceland as I was leaving.Staff were generally downbeat and the table was sticky. One of the worst services and experiences I have had.It's a shame I have heard the food is great. I wouldn't have had a problem with the shutting the kitchen and saying that for today we are only serving sandwiches and jacket potatoes. They were trying to do too much with too little staff. Despite this it is a great pub and the atmosphere always looks good so I would recommend it. I just think it may have been a down day.

Very slow service, a member of our family had to run after lunch bc he only gad an hours break. Tiny portions. Had sharing nachos, not even enough for one and had to return it as yonder the top layer was just crumbs and couldn't pick it up to eat. The Plough seems to have lost its way at the moment. The staff were apologetic and did take the cost of nachos off our bill.

The plough is always so friendly and welcoming! The staff are great, been to many family fun days, quizzes and Sunday lunches. Would highly recommend to anyone looking for delicious food in a great pub!

Visited today. Was absolutely lovely. The best staff, very helpful and friendly. We chose the "Bread of Heaven " starter to share....simply perfect! We couldnt finish it all and had the remainder wrapped to take home. Mains were a Taverners burger for me, and a steak pie for the other half. Gorgeous. Cant fault our experience today. Thank you Plough, we look forward to seeing you again soon!