Golden Fortune in Neath Port Talbot

First time experience ordering food at the Golden Fortune, the food was very nice and thoroughly enjoyed, Customer service was very good. Ordered chicken balls but they forgot to put them in the bag but to be fair they phoned me back as i got in the car to let me know to come and collect them and gave me an extra bag of prawn crackers for the error which was greatly appreciated. Would definitely recommend.

Absolutely disgusting had beef curry and rice from there had 2 mouthfuls couldn't eat anymore the beef was horrible I phoned to complain and was told sorry you didn't like our food shocking food .

Really bad. Food very cold and they had the cheak to say ifyou have started to eat ityoucant have your money back.. I dont think so have money back after them saying no.

Disappointed is an understatement 😓.Me and my family ordered tonight was so happy as we used to work for this Chinese as drivers and back then the food was to die for 😍 We ordered beef curry, safe to say the beef had no tender too it and very fatty and tasted ALREADY chewed!! Our egg fried rice was just soggy, chips were FREEZING! The sweet and sour sauce was like water 😞 The chow mein was BURNT I couldn’t tell the noodles from the meat 😞 Ordered Mushroom rice, no mushrooms in sight 🤨.. Waited 1 1/2 hours as well! So you can imagine absolutely STARVING!So I had to throw everything in the bin, totally put off the idea of eating! I rang up because I had just wasted my money to have cold food, if I wanted cold food I would of fished in my freezer 👌🏻.. I rang up explained I had a bad experience and put a complaint in, she offered me a discount.. I stated no offence I would never be ordering again! 👎🏻 Asked for a refund, basically told me I needed to fish in my bin for the food and take it there .. Called me a liar!! And blamed her driver 😂😂Once a lovely place, forever will NOT be ordering 👊🏻 don’t even waste your minutes unless you want cold, rushed food.

Ordered a meal for the first time tonight for the family and to say I will not be ordering again is a understatement.Beef curry tasted as if beef has all ready been chewed and extremely fattyChow main was tastless and had a funny smellSweet sour chicken balls weren't cooked and batter soggy just been dropped in fryer and taken straight outRice tasted like coking oilServices behind desk was good but soon as complain attitude changed

Absolutely vile my egg foo young turned looking like cat sick full of water! And smelt like it too! Absolutely no help on the phone what so ever! Curry was child sized with practicaly no meat and no egg in the egg fried rice either very dry! Wouldn't recommend at all total waste of money!

Amazing customer service, the lady at the counter was very patient and lovely when placing an order. She fully checked what could be made vegan and the food was wonderful. 5 star place! Well done

Just had roast poke curry and fried rice and to be honest it was outstanding. Golden fortune is by far the best Chinese food around. This is the only Chinese takeaway for me. Keep up the good cooking guys. 5 star food

Good service friendly staff and very helpful and also only place that could take card payment.Now on to the food side, portion size was very good much better from where I live the taste was lovely and not oily at all overall very happy with this Chinese much obliged from two hardworking lorry drivers 👍

Never again, soft poppadoms, half cooked chips and a curry sauce with no flavour. So disappointed, won't risk trying anything else if they can't even get chips a d curry sauce right.