Harvester in Rhondda Cynon Taf

We weren't shown to our seats. Just given and menus and told where to go and sit. Not a good start. If it was up to me we would have left at that point and gone to Beefeater.The waiter was rushed off her feet, it felt more like a cafe. Our food was overcooked, with missing ingredients. When we finished we waited almost 30 minutes for our plates to be taken away and only because we asked.We were going to have dessert but given the lack of service we didn't bother.The manager was rude, ignored my wife when she asked where the toilets were. The carpets were dirty, skirting boards covered in grime.To be honest it's nothing like any other Harvester I've been to. We've visited 3 different harvester restaurants in the last 12 months. It's a dump and we'll never return.

Small chain restaurant off the M4 motorway. Had iffy experience with Harvester in the past but was pleasantly surprised with this place. Found salad bar was no longer self-service, but was still unlimited. Sirloin steak was cooked well. Decent choice for vegetarians too. Whole experience made better by our server Molli.

After a disastrous breakfast experience here a few months ago we tried again but for dinner. So so much better. Attentive, happy and chatty staff, great service and food was pretty good. Nice chilled evening with lots of tasty food.

The waitress was lovely but my partners food turned up burnt. We had waited about 45 mins for it so he didn't want to make a fuss. I told the manager Emily but she wasnt bothered. When we chose our free salad we asked for it in a plastic box so whatever we didn't eat we could take home. We didn't get informed that by doing so we would be charged nearly £3 for each salad. It's meant to be free with your main meal. We wouldn't have minded paying for the boxes but not for the free salad. The manager did eventually take it off the bill but did have attitude

First impressions on entering this restaurant is that staff are very unwelcoming. No greeting, no smile on entering. I think these things matter and are polite things to incorporate for front of house. I asked if I could be seated on a seat side by side with my 3 year old and despite there being over 8 empty tables I was told that these tables were booked. These tables remained empty throughout our visit.The waiter who took our order wasn’t very attentive and took our order quickly. He came back with an apple juice for my son and plonked down an empty glass for me and left. Not having visited a Harvester restaurant in over 20 years I realised then the drinks had changed to self-serve. I wandered around the restaurant looking where to fill my glass. Our meals came and my order was wrong. They gave us a side of grated cheese in a bowl for my sons meal, when I had asked for extra cheese on my plant burger. The waiter apologised and asked if I wanted the cheese melted and that this would take a few minutes. I was happy with that so waited. When it came back there was still no cheese on the burger just more of the vegan sauce. I informed the waiter that there was no cheese on my burger. He said he would change my order again and he did smile but by this time I was annoyed at the indifferent attitude and wanted to leave as quickly as possible. I asked them to take the meal back and refund my bill. Definitely wouldn’t recommend visiting Harvester Llantrisant.

Love the Harvester. Pleased to say food didn't let it down.Kicking garlic chicken great.Salad bar now staff served to reduce cross contamination which is great.Rocky road dessert as always yum yum.Staff who served us was really attentive & friendly. Great job

Went for breakfast and found service unbelievably slow and place not really busy hard to understand why?Quality of food was poor is it toast or plain bread?

Unfortunately not as good as it was. Team service excellent, quality of cooked food not so great, I had the ribs, a bit dry and lacking in flavour, my partner had a burger which was bland at best. Salad bar was good and the dirty fries were okay. Did explain this to the team who offered replacements, just didn't have the time.

The actual breakfast tasted great. However the service was appalling! The restaurant was very quiet with plenty of staff and yet we still sat over 30 minutes waiting for someone to come and take our breakfast order. This was only achieved by myself flagging down the waiter as he walked past us once again without any acknowledgement.While taking our order we queried if the fruit juice and hot drinks where refillable and if the unlimited continental was still running as the menu was a bit unclear - we never got an answer about the continental. Once the waiter brought our drinks there was no stirrer or spoon available to stir the milk into our hot drinks so we had to flag someone down yet again. Upon drinking my tea, as i got closer to the bottom i realised that the bottom of the inside of my cup was filthy with what appeared to be old thick coffee. I pointed this out to the waiter and he stated that ‘that looks disgusting’ and he offered to make me another. When our breakfast was delivered we once again had to request cutlery and we also had one of our items missing off the plate which was corrected once pointed out. All in all the breakfast tasted lovely however the service was by far the worst i have ever received. We didn't have any continental breakfast as we are still left unsure if this was in with the price so we have ended up spending £21.94 on two breakfast's that we could of got for under half that price from most other places. I have been a regular customer to Harvester for many years, I will now think twice about ever going again due to the appalling service.

We came for food on a quiet Saturday. We were served by a lovely waitress who was chatty and attentive. Some of the menu wasn't availible, I'm assuming because of the current supply issues. This did not hinder our experience. None of us could finish our meals as we had eaten a starter and a salad bowl.The only reason why I give a 4/5 is because our waitress seemed to disappear and we waited a while before having to go to ask a barman for the bill as we needed to leave. The new menu is large with loads of choices and it takes us exceptionally long now to choose what to order.