Llechwen Hall Hotel and Restaurant in Rhondda Cynon Taf

Cuisine: British

Where is Llechwen Hall Hotel and Restaurant?

🏠 Llanfabon, Nelson, Pontypridd CF37 4HP


Opinions

·

The venue has been renovated and the new decor is modern and welcoming.The rooms were clean and tidy.The food was good, tasty and well presented. However small portions.Good selection of drinks and the staff are friendly and helpful. The grounds are beautiful. Would come here again.

·

Great views from its elevated position. Single track road on approach though. Modern room decor, clean apart from oily marks on bed runner. Reception staff not very flexible re check-in as was a guest at a wedding at 1pm but enforced the 3pm check-in policy. Breakfast was a strange affair as when checked in had to select a time for breakfast between 7 and 10 so went for 830am. Got to restaurant where others were already sat at their tables with no food and we were told buffet would be brought out in about 10 minutes. Table next to ours had some yogurt,and fresh berries and were brought out eggs benedict!! When buffet was brought out there was about enough for half the diners. Had to ask several times for some toast and were on the point of leaving when it appeared.

·

Attended a wedding, excellent all round fair play.My only complaint was the lack of bar staff which meant guests had to wait ages to get a drink before and after wedding ceremony. Didn't seem to be anyone in charge of staff, perhaps a tip for the future

·

Lovely venue,lovely food. But not great with catering for food allergies ( my daughter has ceoliac disease and they kept giving her the wrong food, we had to ask on every course if it was gluten free and no body seemed to know).Waiting staff inexperienced, the guy scraped all the food off everyone's plate in front of me, spilling food all over the table and over me! That's not what u want when yr dressed nice for a wedding, but I didn't complain at the time.Buffet food not labelled so if your vegetarian like myself, you couldn't have anything as when I asked the staff what things were they had no idea!

·

Stayed here for an overnighter for a weeding.The receptionists told me I conversation they had 176+ weddings booked in for the season, and that is the problem I think, it’s basically a massive money maker and a conveyor belt of a wedding factory/hotel.I’m told the bride didn’t have a room ready for her on arrival!I had a look around the site before the ceremony and the deck (outside the Marquee) was covered in leaves (bear in mind this is spring) there were some Ivy berries all over it and also a discarded tissue over the decking area.I asked in them if they wouldn’t mind cleaning it they did a half arsed job of it. Considering it’s a wedding I thought it was poor standards.Car Park:The pathway leading the bride runs through the car park and it’s covered in ankle breaking aggregate (stones) which in heels I imagine is difficult to cross.The Restaurant has a very tired, torn and worn out looking seating. But the breakfast in the morning despite supposedly open from 7 wasn’t ready until easily 9am was good.I thoroughly enjoyed it.The Bar/Lounge is a small and well presented area, and excellent coffee despite running out of beans in the Sunday morning. 🤷🏼Marquees:The marquees they use for the wedding was fab, bright spacious a great function room, but someone from the night before must have vomited because all the way through the wedding that’s all I could smell at my seat on my table so could my wife. Poor housekeeping.Our Room:Very comfy bed, but despite notifying the hotel of my daughter staying the cot/bed wasn’t prepared nor was the bedding for her? I asked 3 times for it to be sorted as she is 5YO and usually in bed by 7pm, just rude in my honest opinion. Mould in the bathroom but a big bathroom and deep bath, with out 4 poster room. TV wasn’t tuned in so no tv service either. For £175 a night I’d expect more and feel disappointed.I think this place has potential, great views & a good venue for the Marquee & Some rustic old world charm. The car park needs money spent and the furniture needs updating for the restaurant as I mentioned… Rome wasn’t build in a day and this is most certainly not it.I feel the staff at the venue let us down and there is clear room for improvement in their training, and attitude. They appeared inexperienced, indifferent to your experience, put-out by basic requests that should have been met, and untidy. I would however like to mention Chloe? On the main desk, she was pleasant to talk to and helpful to me.Would I stay here again? No.

·

Stopped for a sandwich on a sunny day but no food device on the patio . Sandwiches not particularly good ,triple slices of average sliced supermarket bread. Visiting for a full meal or function would definitely be a better experience as the hotel , interior and grounds , are beautiful with very clean homely and modern facilities. Recommended for functions but not snacks.

·

Venue is beautiful. Views are stunning. but the Sunday lunch was poor. Lamb was chewy and all the veg were undercooked. My son had beef which was lovely. The desserts were poor. Service was very slow.

·

Booked in for the Valentine’s special. Food was pre order. Couldn’t fault the food but zero service. Took longer to get a drink order than they delivered starters. Never got to order more than a drink it seems. Very much a conveyor belt to get you in and out quickly.Whilst finishing up the tables were being reset. One particular staff member was literally throwing down plates onto tables so loud you couldn’t speak/hear and became a “joke” amongst diners at the aggressiveness of the staff member laying the tables.All in all good food but I wouldn’t recommend in good faith. Much better food, service and consideration given at other local restaurants and probably half the price - so you don’t always get what you pay for….

·

Really nice and welcoming hotel. A la carte dinner menu is very good (chicken especially). Plated breakfast done very well with spot on eggs benedictine.The one drawback for me was the bed: in this day and age you would expect a double bed to be fitted with a double mattress instead of two singles pulled together (which made sleeping rather uncomfortable).

·

Lovely hotel - bedroom was stunning and very spacious, the staff were very kind and helpful. The food in the restaurant was definitely on the pricey side, though absolutely lovely although I asked for my steak medium and received medium rare, so my partner ate the rest of mine! Regardless it was a great stay in a stunning area.

Leave a comment:

Frequently asked questions about Llechwen Hall Hotel and Restaurant:
If you have any questions, you can contact Llechwen Hall Hotel and Restaurant by calling 01443 742050.
In Llechwen Hall Hotel and Restaurant they specialise in british cuisine.
728 customers of Llechwen Hall Hotel and Restaurant have given it an average rating of 4,4.