Upper Boat Inn in Rhondda Cynon Taf

The staff there are wonderfulSome of them being of the older generation ,But what service?They are a credit to the company, nothing is too much trouble and they have great sense of humours. Went there with friends for my birthday. A huge success thank you all.

Great Customer Services especially by Annette, made us feel welcome and very helpful with sorting things out for our two babies.Great Food. Only downfall is the private parking. You must input your number plate on entrance or you get a £85 fine.

Just called in by chance, went straight in and ordered. Within a few minutes we were sat down eating our carvery, I had the full works and the wife had a child portion and she could not finish hers. Enjoyed the meal and yes we would go back.

When here today for food Sunday 29.05.2022 loved the food.But the service was absolutely bad the lady cutting the meat was so slow.The que was right back to the toilets took 1 hour to get your food then when you got there they where doing takeaway dinners.Kids had chips with they meal but the chips where one hour early so by the time kids had they meal chips was cold asked for fresh one never came .Don't think I will be returning.Lots of people where not happy about the wait was told speak with the manager but not to be seen.

Absolutely disgusting food & professionalism. There was barely no choice for the carvery. Had to wait half an hour for beef which is fine but was only few choices available and wasn't very good. Chips were rock hard and was just bland.The owner or person who runs the place (woman) made quite clear that she had already had a row today for drinking too much wine.Overall won't be visiting again

Absolutely disgusting experience. Asked if had any dietary requirements explained I did yes an would need ordering a small plate carvery.Upon going to collect the carvery the manger at the top of her lungs was telling people I wasn’t not allowed that small plate embarrassing among a restaurant full of people. Along side the chef who wouldn’t allow my child the veg that was INCLUDED in her meal.Whilst the chef was asking people for 5 star reviews in exchange for free ice creams.I think some customer service needed.

Really enjoyed our visit here. I went for the carvery and it was stunning, I ate the lot!! Staff were very friendly, and the whole place was nice and clean. Looking forward to my next visit. Thank you.

Great carvery and we'll laid out in an efficient manner for a small space. They do defense and blue light discount which is a bonus. Always busy which is a good sign too.

Amazing service, friendly and speedy! I opted for a wrap as I wanted to watch my calories and I be honest it was absolutely stunning!! Fresh beef and horseradish and the wife had a halloumi one, very pleased and will return, good to see the business bouncing back after the awful floods! Staff friendly so go easy please as they are all working hard!

Waited 1 hour and 30 minuets for my pizza. in the mean time I bought crisps due to being so hungry! only then to notice the crisps were weeks gone off. went to the bar and told them, they then checked all the stock and told me every packet of crisps was gone off.Pizza finally come... just awful. Dry dough with a load of cheese on it, barely any tomato purê on it. would go far as saying it was possibly the worse pizza I've ever had. couldn't eat more than 1 slice, and even that was forced. will never ever be setting foot in there again. very glad I didn't pay for Xmas dinner there!!!!