Costa Coffee in Swansea

Overcharged even though I asked if my voucher had come off & was told yes. Didn't like how I was refunded out of tip jar

Popped it here for a free coffee using my Costa app second time I've done that now in this place and the coffee was excellent and hot.

This is a special place for me, I spend most of my time there

Service was fast and coffee was good, however with 4 staff on the toilet facilities early on a Saturday morning should have been in much better condition. Reported to a member of staff but by this time the 3 girls was busy and the 1 young man was serving backed up coffee too the tables.Staff very good to be fair but poor toilet conditions.

Excellent coffee and the staff are a pleasure to deal with. The picture displayed is Oxford Street Costa not whitewalls which is situated around the corner. It's nice to see the baristas her actually making the effort as the quality in some stores has declined.

I'm a daily customer. The staff here are great, always friendly and polite. Nothing is too much trouble.

It's a bit of a tired Costa but the staff were friendly and the coffee was good

Called in yesterday morning, there was a young man making coffees, and a lady running around putting together takeaway orders, stood there for 5 minutes, and despite being noticed not one of employees attempted to acknowledge my wife and I, zero customer service! Where's the meet and greet? Not even a: " I'll be with you now" and to pay £2.65 each for a coffee that was awful, overpriced and poor quality, next time I want a coffee, I'll make it at home! Really disappointed and we will not be a customer of Costa Coffee!

Great customer service and always a wide selection of drinks and treats on offer. Nice for a morning latte

Takeaways only at moment but still nice coffee