Cotton Mill Cookhouse & Pub in East Ayrshire

Thought it was too good to be true and it was. Breakfast was awful bacon had a weird taste black pudding was deep fried greasy and tough. I asked for 2 soft poached eggs I got 2 rock hard eggs. When I said about it the waiter went back to the kitchen and came out with 2 mangled hard eggs. Staff on the floor were very helpful. Not their fault the chef can't cook.

Food wasn't great, not sure how you can make chicken tough but they managed it. The two shared starters we had were bland and not presented very well, especially the nachos sparsely topped. Empty tables around us left uncleared for most of the time we were there. One plus the young waitress was very pleasant and attentive.

Great value for money and a nice atmosphere. The food was lovely and the portion sizes were more than ample. I cannot fault it

Nice friendly atmosphere great for a family meal. The Staff are really friendly and welcoming I couldn't fault them for anything, an amazing Team of people who put hours of hard work in to satisfy the public. We have had the full breakfast in the morning everything was cooked perfect. In the evening we had the Sunday Roast with everything on the works and for dessert the triple chocolate brownie and chocolate chip cookie s'mors with vanilla ice cream. Everything was amazing perfectly cooked and delicious would definitely be back. 😋

Went as a group of 5 for mother's day. Sign on door as you entered to say certain food and drink was unavailable. Food ordered was OK but took a little longer than expected the get a drink refill. Asked another server and ended up with 2 from different servers but still charged for them both. The cost of the meal was really good though as a 3 course was £15.99

Very poor food, despite having a listing on the outside explaining what items they didn't have once we were seated and had drinks, after taking our order ( for 3 people) two of the items ordered were now not available(even though they were not on the warning list of unavailability outside) we then reorder 2 new items, despite making certain there was to be no tomatoes on the burger needless to say, multiple tomato slices arrived on the burger. Rather than waiting even longer we just removed the tomatoes as best we could, we did ask for mayonnaise when we ordered the burgers (then waited 20 minutes for the mayonnaise after the food had arrived, the other meal which was scampi was vastly overcooked, dry and tasteless. After this disappointing experience we were then presented with a bill for 5 meals including the 2 which we had originally ordered but not recieved, Not great. The table staff did seem to be trying to do their best but it didn't make up for the overall poor experience.

No Sunday dinners.. on Sunday!! Winner winner chicken dinner was a massive looser. Service was meh..... no wonder no-one asked how the food was.. whole family disappointed. Next to a cook school too... maybe pop in and ask for some pointers.

We visited here on Sunday hoping to get a roast dinner but we were told they had sold out so we chose something else, waited over half an hour to be given cold meals & a very warm side of mac & cheese which was left sitting on table when they took main meals away to sort out, plates were back within 2 minutes still not warm but we had been there an hour by then, staff not really interested so we will definitely not be back

Having stayed on several occasions, tonight was made particularly enjoyable by our waitress Dayna. She was polite, informed and has a beaming smile. As an ex head of customer service for an international company I was really impressed. Service roles can be tough and even when faced with a tricky individual at a nearby table tonight, Dayna was courteous and polite.Keep up the good work.

Party of 5 visited as I was being treated for my birthday. We were in for over 2 hours and had only mains and coffees. Service was shocking. Steak pie was ordered and it was only an ordinary pie, some vegetables were cold. No communication with staff asking if our food was OK. It was although they couldn't be bothered! Certainly wouldn't recommend or be back.