Italian Cafe in Bournemouth

We booked a table for two at 8pm and when we reached there they asked us to order at the bar. After standing for 20minutes we were told that there is no food.Their excuse was they had 70people that day and the food was over.When we asked why were we given a table booking the staff was rude and said that "you asked for a table for 8pm"Very unprofessional and disappointing. We were hungry and left the place to look for some other cafe to have a meal.

Awful. Really poor service and raw pizza bases. Chef should be embarrassed they can't even cook a pizza in an so called Italian restaurant.

Great food, big portions, nice relaxed atmosphere and friendly efficient staff

Called in for a coffee. Waited 10 minutes for someone to appear at the bar (three people in reception next to the bar talking). Finally someone appeared and advised us to sit down when someone will serve us. 10 minutes later a lady takes our order. 20 minutes later after no-one appeared, we decided to leave. On our way out we heard they had run out of coffee. Heaven help people staying there.

Nice food, nice atmosphere. Great place to go and take your time whilst eating. Portions are huge.

We were at the hotel but only had coffee as busy making sure a lunch we were organising for 25 ladies was being taken care of. Very friendly staff, nothing to much trouble

A coffee you can taste, very good. Would go back again.

Very slowly and bad serviceWent for a not busy time we wait for 35 minutes for get the menus, waitress take an order without know what meal is run out on the day,and other 40 minutes for our starter from the ordering ,(came with main course directly ) food was actually really nice and we'll looked but will never go back bcoz of the service.

We came here 3 weeks ago after being brought a meal from a close friend. The restaurant wasn’t busy for a Friday evening and the waiter ignored us once he gave us our menus. We asked to order drinks and we were made out as if we were putting him out. We noticed he took a few meals to wrong tables whilst we waited for our food. My partner had a pizza which came out before my food and they told me mine would be another 10 minutes, my partner asked if his food could be kept warm as we wanted to eat together, again we got a very unfriendly response, but they did it. We got the food together about 20 minutes later. My partner’s pizza came back burnt and with hardly and of the toppings he had asked for on and he said it didn’t taste nice at all. I had a the Rigatoni Carbonara which didn't taste right, it was extremely oily and the pork cheek was fatty and greasy. I ate just under half of the pasta without any of the sauce or cheek as I was so hungry. We asked to speak to the waiter and said unfortunately we weren’t very happy with our food. He asked if we wanted to order something else and we said we would rather get our money back please and find somewhere else. He then seemed angry and said “if it was that bad why did you eat it then?”. I tried to explain I had a bit of the dry pasta as I was hungry after waiting for 35 minutes for our dinner. He stormed off. We then asked to speak to the manager. The manager listened to our experience and then rudely said they would not refund the pasta dish as a bit of the pasta had been eaten and they offered us more food but we refused. Each member of staff we came across was extremely rude, the food was awful and the general service was extremely poor. They didn’t give us our money back as my friend brought it through Groupon and told us that they would tell them we ate one of the meals. I would not recommend this place to anyone. Both us of felt quite unwell not too long after the food too. Avoid!!

Ordered through just eat. Can't recommend the carbonara to anyone. Left me with nasty indigestion, pasta arrived practically stuck together as if it had been cooked and then cooled for a few hours as the sauce had begun to congeal. I understand that some restaurants reheat however when paying 25 pound for 2 dishes I would expect a meal that tasted like it was cooked with care, however, I was least impressed with the food quality. Still have indigestion after 24 hours after consumption and I am not one who suffers with digestion issues. 2 stars only due to the calzone being the only delicious part of the order.