Offshore Cafe in Bournemouth

Cuisine: British

Where is Offshore Cafe?

🏠 Oceanarium, Pier Approach, Bournemouth BH2 5AA


Aquarium cafe with bright, ocean-themed decor, sea views and terrace, for coffee and a snack menu.

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Opinions

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I have been yesterday there and the guy from till he doesn’t even listen your order as he is busy talking to his collegue,also the girl had dirty nails,where is food safety there?👎👎👎

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Really tasty food, such friendly staff and very convenient as atta he'd to the Oceanarium for a pre visit breakfast! I would really recommend, good menu choices

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Stopped for coffee and a muffin after walking all the way from Alum Chine. Lovely and sunny. Very mild. Quite a lot of people around. Great to get out in the fresh air.

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Nice coffee, reasonably priced especially for sea front. A man didn't get asked to stop vaping inside though. Quite echoey so other people's children seemed noisy 😏

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We use this cafe regularly. Dogs are welcome on outside decking and it's a good place to watch the world go by while enjoying a proper mug of tea.

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Good location. Especially when good weather, sitting outside is ideal. Food was good though the waiting time was somewhat long. Fair price.

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It was OK. Nothing fancy. Waiting time was quite long and if you wanted hot food a sign said it was a 25min wait. When you've got a hungry 5 year old it is too long to wait. So we ended up with cake and drinks.

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Food was bad. Portion of adult's cod and chips was the same as the children one. For that price £9 would expect more than few chips and disgusting pieces fish alike. Very poor.

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We were really disappointed with our experience here.There was a queue which was expected BUT while in queue, a staff member from the kitchen slammed a sign down regarding a half an hour wait, then commented to another member of staff about the rush. I shrugged it off as I worked in catering and know it's hard.We placed our order and was sent to sit and wait to be called for hot drink and food. During this time I realised id been iber charged nearly £7 and they "forgot" we had meal deals.I waited for the drink while obtaining a refund but nothing. When questioned they assumed I'd left.Anyway, we waited for the food which was within the 30 mins, but unfortunately all 3 hot dogs were barely warm, the buns were split in 2 parts making it difficult to eat and the food was served in boxes, rather than plates. I assumed there was a problem in the kitchen so never questioned it, but over all these things combined made it a really poor experience. The staff are lacking in customer service skills and we're clearly unhappy to be there. I never questioned anything besides the refund as I felt really uncomfortable even asking for a refund for an overcharge!

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This place is right next to and part of the Bournemouth sea life centre.So there are always going to be a lot of children about. Having said that the staff coped really well. They were polite, courteous and helpful.Clearly well trained and efficient.Although busy the noise levels were ok. The views across the pier and the beach are lovely and you get a real sense of how popular Bournemouth is.Food was inexpensive, fresh and of God quality.

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Frequently asked questions about Offshore Cafe:
If you have any questions, you can contact Offshore Cafe by calling 01202 311993.
In Offshore Cafe they specialise in british cuisine.
89 customers of Offshore Cafe have given it an average rating of 3,1.