Caffe Gusto in Bristol

I visit with a friend for a quick coffee. the coffee was delicious, very good coffee. The atmosphere was lovely. A very spacious place with comftable seating. We sat in a comfortable corner, living room like.

Vegan breakfast was delicious.A bit pricy, but I really enjoyed it.

following guidelines about social distancing, and app NHS, nice place to relaxing and enjoy a hot drink and a piece of cake.

Rude waitress. No hello or your welcome. Snappy responses instead. When I asked for milk politely after ordering my tea she said I had asked for tea without. Which was not true otherwise I wouldn't be asking for milk....left feeling annoyed. Not a good start to my day...remove waitresses to keep business going. Dont do reviews usually, but felt I had to after my visit. Not good

Had one of the food take away boxes today, had the vegan sausage (not a vegan but wanted a healthy dish) tbh it was awful! No taste, I mean it's as if they are scared of adding flavour to the dish, (they are amazing things called herbs and spices) and also dressing for than matter. The leaves tasted like they hadn't been washed properly. Very disappointing to be frank as I was hoping for a full flavoured dish for my long travel.Will not return to this place

I called in for some food and drink on my way to catch a train from nearby Temple Meads. Whilst the food and drink itself wasn't bad, (I had an iced latte and a spring onion and cheese omlette wrap), I felt the customer service was very poor. The man who brought my drink over just walked up to me and said "drink" whilst plonking the iced latte in front of me. When my food came, a very miserable looking lady just put the plate in front of me without saying a single word! I thanked her, but still she didn't speak.The place does the job when you're hungry and thirsty, but don't expect good customer service.

Went in for two coffees to go and it wasn’t worth the price. It also seems like the corridor to the toilets is being used as a place to store all of the old and ruined chairs and tables which doesn’t give the best impression. The toilets were quite messy as well; I went in on a Saturday morning and the “cleaning schedule” on the door had only been filled up to Wednesday morning and it showed.

Good because there aren't many other coffee shops near the station to chill out in (none in the station). Paninis/wraps from gusto are always nice and the selection is good. However, service is disorganised and quite slow and unfriendly. Cakes are refrigerated and not great, and croissants etc are limited and poor. Also sockets are inconveniently located for laptop work. Good enough, but could be much better with some love.

Never been here before I shan't be coming back. Could not hear/ understand the waitress when she was taking my order. Apparently she asked if I was "eating in or taking out" , this sounded like a mumble so proceeded to ask for a soya latte. Because I didn't hear what she said, she shrugged her shoulders, rolled her eyes at me and slammed her pen on the till! I cannot mock there quickness of delivering the drinks, however my latte was not even full to the top and to be honest looked very shabby and not presentable/ appealing.Over all I'm disgusted at the lady who served me as her attitude and customer service was appalling.

Prompt service from friendly staff. The furnishings are a little tired but quite serviceable. I popped in for a coffee and breakfast but a full English was not on the menu. However, scrambled egg on toast with bacon was the nearest. Within 5 minutes a bacon sandwich arrived - the young lady behind the counter then proceeded to tell me what I had ordered, as I if didn't know! Five minutes later scrambled eggs arrive - no bacon (sigh). I did not pursue the matter further.The point is that the staff were obviously not native English speakers and colloquial English was perhaps rather a challenge.By all means pop in for a coffee and a snack but speak slowly and ask the lady to repeat your order back to you.