Mother India Tandoori Restaurant in Bristol

My family always order with Mother India and spend hundreds of pounds there. Last night we ordered online and went to the restaurant to pick it up at the time we were given. We got there and it wasn't even cooked! So had to wait a while. We then got home and there were items missing from the order, so we rang up and were told someone would deliver it. So we all waited to eat our meal together, while it's all getting cold. 20 minutes later we still had not receieved anything and we rang Mother India again who said they were very busy and we had to come and pick it up. It was their mistake and they told us they would deliver it. I said I did not want this and said I expected a refund. In the end we all shared what we had and another 20 minutes later the missing items turned up. The tikka was also very bland. Very disappointed, again, this isnt the first time! Not even an apology, very poor customer service and I think we will be trying somewhere else from now on!

Asked for a 815 delivery it came 45 minutes early so sent it back as the people eating should not be here for 45 minutes, they sent back the same food so we had cold chips rubber pompadoms and Luke warm curry and rice. On there mistake they couldn't even do us a fresh batch of chips. Vile

I don’t often order take out, but after a stressful few weeks we saved up and treated ourselves. Oh my god. It was HORRENDOUS. We spent over £30 on a mixed grill that was flavourless and chewy, a naan bread that was soggy and a single poppadom that was stale. I’ve genuinely never been with disappointed!! Save your money.

I orders a delivery for last night to arrive at 7 pmIt came at 8.15 over a hour late not a good first impression of the place. The food tasted good but was luke warm at best when I phoned to find out were my order was was told it was on its way ok bye and was then hung up on.They sincerely need to undergo new management or have better customer service would not recommend

Been buying from mother India for years and never had any problems until today! My partner was eating his leftover curry from last night and spat out a piece of glass!! Never buying from here again.

Lovely meal had collection ordered on line and they were so so busy but the girl in there was very good pushing the cooks and taking orders the chicken pathia was to die for. Definitely be going there again

Food was nice, but it is inexcusable that the food arrived 2 and half hours late without apology or even offering any discount for the inconvenience. We ordered at 6:45, and the food finally arrived at 9:30. Awful service.

Used these guys for 20 years ... no longer3 hours wait for food ... still not hereUnable to speak to anyone for update .Such a shame ... good food but poor delivery and customer service .

My daughter had food on Christmas eve. It was cold when it arrived and the naan bread was soggy. Will be ringing today as the first day they are open after that night and complaining. After spending £19.00 was a waste of money.

I haven’t ordered from Mother India for years (no reason, I just forgot about it) but I must say that I’ve just enjoyed the most wonderful chicken Korma and Chicken Rezzala with mushroom rice. I can’t speak for others who have reviewed but I am 110% impressed with my meal and will be ordering from here again very soon. The years of experience certainly shine through in the superior taste that Mother India’s curry’s offer that has sadly disappeared from many other curry houses. Well done Mother India and thank you!!