The Somerset House Pub & Kitchen in Bristol

Nice selection of gins. No gluten free beer though

PROS: Beef roasts were delicious, even brought out an extra jug of gravy without asking. Beautiful decor and had no problem getting in on a Sunday.CONS: Waitresses seemed very young which isn't a problem except they were quite inexperienced and not very warm and welcoming, manager was lovely though. Waitress managed to skip one of our roasts off the order (the order was 3 x beef roasts...not that complicated) which we were only told after waiting 15 minutes for my friend's roast to arrive, after being told 'the food will be coming soon'. When the waitress finally brought it over she just awkwardly said 'hope the roast makes up for it'. Luckily the manager took it off the bill! My friend managed to get something in her contact lens and was in a lot of pain and when asking where the toilets were the waitresses were very unhelpful, simply waving and saying very disgustedly 'upstairs?'. Finally, music was the weirdest mix of songs. Never did I think I'd eat a roast accompanied by One Direction but here we are.All in all, food was delicious but the service let it down.

Lovely pub in the heart of Clifton, downstairs is a pub and upstairs is a cocktail lounge.

It maybe a good place for a glass of G&T with your mates but not a place for a meal out with your date.Atmosphere: Very noisy and packed with people standing around the bar. We got a table at the only quiet corner, but it was still very very noisy.Drinks: I had a double G&T recommended by the waitress which was lovely, although it was over £9. However the draft beer was warm and flat.Food: We ordered beef burgers and the patties were SO dry, as if they re-heated already-cooked beef patties. There was no juice. Their triple cooked chips are not light and crispy, they are more like "left in the deep frier far too long" kind of crispy. Both chips and onion rings were very greasy. Generally the food had overcooked/re-heated left-over vibes rather than freshly cooked, and over-priced for the quality. From what I heard from the waitress, it was not a mistake but their quality standard of food. We paid over £30 for two burgers with a side each.Customer service: Nice friendly staff but when confronted with an issue, not very well handled. After we raised the issue with the food we asked for glasses of tab water, and one of the glasses had something yucky on the rim - not sure what it was but it certainly looked very unhygienic. When we asked one of the staff for the bill we told her about the food issue and the gunk on the glass, she disappeared without apologising or taking the glass away. Another waitress came later on and she apologised for the water but she smeared the gunk on the glass with her fingers in front of us. Not quite what I want to see at the end of the meal at a restaurant!

One of thd best gluten free Sunday lunchs I've had, couldn't fault it.

Spur of the moment lunch. Lovely bar staff very welcoming. Had the best poached deep fried egg on Sourdough. Haven`t enjoyed a meal out as much as this in months. Thank you

Absolutely fantastic little place. Wonderful friendly polite happy staff, great beer and the food was amazing!!! Highly recommend this little gem 😊

came for a drink ended up having several rounds and some little plates of food which were on a deal for 3. it was real good quality, service was friendly and quick. spirits prices were really reasonable and the selection was enormous. very pleased

Great experience! Had two people in our party with food intolerance and they were catered for really well. The chef spoke to them personally about options. The atmosphere was friendly and covid protocols were in place. Food was lovely and well presented. Would go again and recommend to others.

Like the Tardis, there's a lot more inside than there looks from without.Well found and fitted out gastro-come-winebar-come-ginbar-come-pub. Eclectic and unusual accoutrements within and multilevelled.Trendy crowd venue.On the Casque-mark Ale Trail and deservedly so, the beer is in excellent condition.