Havana's Burgers & Shakes in Cheltenham

Horrible owner, worked as a delivery driver for this business. Paid below minimum wage, some staff had their pay withheld, and the way he speaks to staff and customers is gross. Burgers and shakes are great but christ I've never met such an awful human being, for moralitys sake please avoid

Had two burgers. Both excellent, sauces were great so will be using again. Not a big fan of the dirty fries but I tried them to see and it was just personal taste

Amazing burgers, even better milkshakes, highly recommend this place to anyone who wants an amazing burger and/or milkshake, great service as well

I would not recommend the vegetarian burgers at all. The burger wasn't very tasty and the bun was made soggy by all the sauce.If you get chips I would ask for no salt and season them yourself unless you like a lot of salt!

We had two delicious burgers delivered to us yesterday and the onion rings were to die for! Hands down the best burger I ever had! #BurgerHeaven ☺️

We just ordered two bbq pulled pork burgers. We got two beef burgers with tasteless pork mince on top. What a massive f....up. you can't sell this to people!!!! Pulled pork means it's pulled off the bone, shredded, with proper BBQ sauce, not a beef burger and a boiled mince on top! I was thinking about calling to ask about this, but after reading the reviews on how bad the customer service is I decided to pass. Burger in itself was good, the pork was absolutely horrid. I understand that sometimes you just want to push through the day or bad times but serving scraps doesn't save you as a business. Consistency and promise to your customers does.

Back story...food came to place, courier dropped the food ON THE FLOOR!...then lies about dropping food on floor said that "only sauces fell" but clearly the food was dropped, further more there was sauces all over the whole bag and courier had no mask to greet. After confrontation the courier was very argumentative...I mean really during the pandemic u drop food on the floor and wipe your hands on the bag your supposed to deliver infront of the customer. Next ...called the restaurant receptionist and he didn't want to compensate, just went on about how he got our food ready and so on...really???!!...thats your job! So I told him not to bother and leave it. Finally they got another courier to give us fries which we did not want, he then proceeds to have the nerve to text a customer "don't waste my time". This company doesn't care about customers nor care about hygiene during a pandemic, they need to understand that they need customers!!! Shame on u!

First time but definitely not the last. Best burger I have had in a long time, 5 of us ate and all had amazing burgers. I had the goats cheese and there was a lovely thick slice/wedge on top of the burger. I can't believe its taken my son so long to tell us about this place. I will be recommending to everyone and no question where I will go in future for burgers. Well done to the staff and thanks for such a gorgeous dinner.

Wow! What a treat. Burgers were delicious and the chips were honestly the best I've had in years! Haven't even tried my smoothy yet but it looks great. Add that to the speedy Deliveroo delivery and we couldn't be more satisfied. Will definitely be ordering again soon!

Tonight was our second time ordering from Havanas and it was just as good as the first. Really quick delivery and such good food. The chips are really tasty and the burgers and shakes are unreal! So filling and really good value for money too.