Papa John's Pizza in Christchurch

Not great. Long wait, ordered on app. 15min drive then still had to wait another 20 mins.(35 in total) Pizzas (bought 3 different) were ok but found toppings to be quite sparce. They were all meant to be thincrust but were more like medium crust. Overall disappointed.

The food is ok but the staff did not understand what I was saying very disappointed

I tried Papa John's at Butlins in 2014. It was so bad that I never even considered trying them again. 2022 I'm at my mates house in Barrack Road and he says Papa John's is the best. We ordered online about 5 mins before closing time. Best pizza I ever ate. Minus one star as I phoned a few times before and I think they purposely didn't answer due to closing time

Horrendous service, AVOID!! Waited an hour, called up to be told it would be another 40 minutes, no apology and hung up on me when another phone rang. Called back, said we couldn’t wait that long as had 2 hungry boys so he offered a refund which I accepted. Then tried to deliver the pizza 40 minute later, I rejected it as had agreed refund and we had eaten. Didn’t refund me and had to complain via main website and wait 3 weeks for refund. We used Domino’s next time and they were great, will never use Pappa Johns again.

The most appalling service i have ever encountered. I was lied to by the employee on the phone numerous times. Is this store run by functioning adults? Refused to cancel my delivery order even though their systems were at fault. The employee wanted me to come and collect and repay for my order in store after 9.30pm without issuing a refund for the initial order? Completely baffled by their incompetence and it’s questionable how the store is still up and running. Avoid this Christchurch store like the plague.

Out of town holiday makers. Enjoy Papa Johns at home. Arrived very hot and fresh. Very impressed!

I'm very fussy but I was surprised. I'm sure now is defo the best of all other pizza places, even my kids ate all, arrived on time warm and tasty...from manager to the driver well done and thanks will back defo

Uncooked pizza, slimy dough texture on both, raw mushrooms, barely even warm and took almost 2 hours to arrive. Wouldn't bother again

The delivery was 50 minutes late despite being ordered over 2 hours in advance of the delivery time to avoid this problem. When I rang at 15 mins late, the order clearly hadn't even been started. I was told it would take 10 mins. It took 35. It was cold. Very disappointing.I understand finding delivery drivers and staff is difficult however either don't take orders or ring the customer to let them know it'll be delayed.A £5 off voucher is gratefully received but really this issue should have been avoided.We have used this branch before but this experience probably means we won't use them again for quite some time. There is way too much local competition for this to happen.

Really disappointing. My order was well over an hour last time I ordered so I was given a 5 pound voucher. When I came to use the voucher I couldn't find anywhere on the website to put it in so that was a complete waste of time. When I called them they couldn't help at all. I ordered anyway and my four cheese tater tots came with the most pathetic tiny bit of cheese on them. Won't be ordering again.