Upper Deck at The Christchurch Harbour Hotel & Spa in Christchurch

Having heard really good things about this restaurant, and the menu looking great, I thought I'd give it a try. Unfortunately it did not live up to expectation or the prices.Venue. The restaurant lacked a premium ambiance, and reminded me more of the Brewers Fayre down the road, as well as the decor. People were not dressy at all, and the restaurant was very loud with tables very close together. The restaurant was also very dark, despite the very sunny day that we attended on. On trying to leave the restaurant we found that one of the hotel service vans and blocked in our car with the driver nowhere to be seen, we waited for about 10mins for the van to be moved.Food. For the starter we ordered 6 tempura prawns at £3 each, to our surprise the batter was not tempura batter but regular fish and chip batter. I ordered the pork 3 ways as a main and two of the ways were very dry. One of my party ordered the sea bream, which was incredibly salty and pretty much inedible (the restaurant did replace this). The presentation of most dishes was good.Service. The service or very rushed and not relaxing at all. Our mains arrived just a few minutes after our starters were cleared, however we waited for over 20mins to order a dessert and ended up deciding not to bother and just getting the bill.I don't plan to attend again, as there are far better restaurants in the area for lower, or similar prices.

I've been here twice now and it is the height of luxury. The best cocktails I've ever had - champagne cocktails also available. The food is phenomenal - fish and steak cooked perfectly. I didnt want my seafood linguini special to end, every mouthful absolutely packed with flavour. Everything has 'the special touch' - even the bread and dips were perfect (the mackeral pate is phenomenal). Expert service - served by Tuija but her colleagues were also great. It was a nice touch to see the bar staff giving shelves, etc. a thorough clean when not making drinks, the place is immaculate. The place i go when i want a top quality day out.

When you visit an expensive restaurant you expect something special. We felt everything was over-priced. We also thought it was presumptuous of them to add a 12.5% service charge. The service was polite and professional but not friendly.

Fantastic Mother’s Day lunch! We came with our 7 month old, the staff were so attentive , food was delicious and view was stunning.We will definitely be back !

The Harbour Hotel Christchurch is fabulous and the Upper Deck is a fine representation of the service and quality that permeates throughout the whole place. My favourite Harbour hotel with great views, food and wine. A superb way to celebrate for a major family event!

The staff are so polite and friendly. Great selection of drinks, cocktails came highly recommended to us and were a taste sensation when we tried them. The food is lovely and perfectly cooked and they are more than happy to adjust for any dietary requirements. Lovely decor and outside seating area

Location is lovely. And the steak is amazing.Unfortunately, I did not order the steak. I ordered the "Trio of Pork", and my disappointment was only matched by my distaste for the dish.What arrived was three minuscule cubes of pork. I'm talking the size of a medium-large grape. Each one was incredibly dry and salted until all flavour was lost. It's only redeeming feature could have been the potato it came with, which was also salty.And just the low, low price of £24 was the cost of this disappointment.Staff are lovely and the only reason it's not a 1 star review.

Delicious food. I had options from the early dinner menu (served until 7pm) which was about £24. It was all great. Tables were distanced. Most staff were wearing masks for the whole service - all except one.

The food was well presented, tasty and there was so much choice. I enjoyed the miso glazed duck with a really good red wine. The staff were all friendly and accommodating. Definitely recommend for a treat meal

We turned up thinking we had a reservation, albeit we turned up on the wrong day, Raphael did everything he could to accommodate us dispute it being extremely busy and we were very thankful.We ended up with an amazing table with an amazing viewThe food was superb. I usually go to The Jetty but from now on Upper Deck will be my "go to place".Staff very professional, friendly and attentive.We had an excellent time.