Brunel Inn in Cornwall

One of my favourite haunts this side of the river Tamar.

Still very poor management. Feels like you get stared at when you walk in, as though you are not welcome. The female manager is something else. So abrupt and rude. Never looks happy. The menu isn't appealing and doesn't suit the pub.

Where to start, the staff are rude and outright clueless. Supposed managers that haven't a clue how to make certain drinks, always someone shouting and swearing in there, police there most weeks because it's the local chav pub. Toilets are the most vile I have ever seen, absolutely stinking. Staff are the type to leave it a mess for the cleaners in the morning before doing anything about it, utter lazyness. Just avoid and go to one of the other pubs, you will catch someone in this place.

Lovely and clean, bright inside without loosing that cosy feeling. Fresh tasting beer.

I been out for drink and dinner tonight . 12/1/22 The red hair women behind the bar .so miserable .Make me feel no more going there anymore. I came to that pub once every 2 months I'm easy to spent 300 hundreds pound in 3 days . She want get that anymore . Good luck

I just had the Jumbo cod here at £9.95,It was well worth the money,A huge portion of fresh cod, perfectly cooked,as were the chips,as good as any good chippy would cook,The best I've had for ages the cask ale is perfectly kept and served, clear,cool and fresh at £4 a pint, not bad prices for Cornwall,at all.A place I shall revisit tomorrowRecommended !

Simple stay whilst you spend most of your time out of the hotel for most of the holiday.Comfy and minimal.Didn't change bedsheets or towels or even clear coffee/tea cups every day, only when you leave. You had to also ask for things like toilet roll or more tea for the room if you ran out.The pub was fun with a pool table and wide variety of drinks, but we never got to eat there as they either weren't serving, didn't have a chef or other excuses. Frustrating when places in the area aren't open for food late and there's not anything else if you find yourself hungry at 9pm onwards.Large size rooms though and allowed dogs in rooms and the pub which was refreshing and enjoyable

We went as a family of 4. Staff were lovely the 1 interaction we had which was during check I'm. Not serving food which staff recommended some places. Was told after checking in the pub gets loud on weekends we asked are you open until 11pm was told no 1am. We were put at the front so could hear everything going on constantly had to listen to the front door slamming shut and the music. Even heard a visit from the police as well as a glass being smashed. After check in we went straight to our room I noticed the towels were slightly damp so laid them out to get them to dry then noticed a 'curly wurly' on one of the towels. Not nice. Very outdated looking room. Rock hard mattress. Duvan bed base could've done with a cover. After finding the 'curly wurly' we decided to sleep on top of the cover not a problem was warm anyway although if window closed it was ridiculously warm so had to have it open despite the noise downstairs. No TV in room. Bathroom outdated shower didn't work. Went to run a bath and cold tap didn't work and hot tap was very slow no water pressure. If going to stay don't stay on the weekend unless you like 1 hours sleep. My husband kept saying it was like the places you see in a horror movie.

** I RECOMMEND YOU DO NOT BOOK THIS ACCOMMODATION, WE WALKED OUT AND BOOKED SOMETHING ELSE **Firstly this is the first ever negative review we have ever had to leave.We checked into the Inn and once in the bedroom you could immediately sence, see see smell the poor and unhygienic standard it was.The very very very bad bits ....the divan bed looked like it had been bought 2nd hand from a nursing home (see pictures), there was not even an attempt to cover badly stained and discoloured base with a valance, the mattress cover was also stained (see pics) with hairs on top, the mattress seemed like you would have the worse night's sleep ever (if you would even risk falling asleep in the room), the kettle was also rusty inside, the bathroom looked like it was taken from a skip when someone was having a refurb.The room was so bad we had no choice but to sepnd 3 hours searching for something else which was difficult in August. The accommodation was so bad hygienically and cosmetically we were happy to pay £200 and travel to Newquay, we grabbed our bags and left.I made 3 contact attempts with the Brunel Inn as I thought this would be fair to them, there was no response, so I can also confirm that customer service from the Brunell Inn is non existent, they simply do not care.The reviews on line are misleading as some are about the actual bar and some about the accommodation.All I can say to sum up is don't do what I did and think 'it has mixed reviews so probably not that bad' ....IT IS THAT BAD, WE HAD TO LEAVE AND COULD NOT STAY

Great value considering how busy everywhere is. The room was clean enough and could easily accommodate a family of 4. The room itself was a little tired looking and being right on the main road was a little noisy.