Cafe & Restaurant at Tremayne in Cornwall

Avoid this place at all costs, with such an obviously penny pinching manager you will not get the service nor the food/drink quality that any customer would deserve.Here is the list of our grievances and I have also read very similar ones from previous reviews (too late unfortunately):- the coffees we ordered were watered down, tasteless and even though we asked for decaf we unfortunately realised later that it wasn’t. The only explanation I can think of to explain such behaviour is that they didn’t have decaf but were too stingy to pass over the £9 bill we footed,- they refused to serve us a glass of tap water with our coffees invoking Corona virus, stating that for safety reasons they could only sell us bottled water. It makes no sense as they served us coffee in ceramic cups and not paper ones,- they refused us access to the toilets on Corona virus ground, probably to save on staff cleaning up the loos,- they refused us access to the wifi, stating that it was only for the ‘paying BnB customers’. So being a paying customer is just not enough I guess.In one word, just avoid the place. There are way nicer coffee places around.

After a lovely visit to Mousehole we stopped here for a cream tea. My father ordered his cream tea and said I'll have 2 teas as you could choose tea or coffee with the scones. The miserable male owner bought out the cream teas with tea and another 2 teas saying that it was what my father ordered. We explained that we didn't need this much tea but he didn't care even though it was obvious he'd added too much tea onto the order on purpose. How many people does he do this to to make more money??? His customer service was awful and he even moaned after we complained about us asking for a glass of tap water for my son. What a n idiot. Wasn't worth the visit to this place and it ruined what set out as a lovely day. The scones were not very nice and my mum found a hair in her clotted cream. Would not recommend this place to eat. He is a rude Man who cons you out of an extra fiver unnecessarily!. Please don't waste your hard earned money in this place when there are lots of other lovely places to eat.

Didn't stay at the B&B we popped in for cream teas one day and never again will we step foot in there. There were no clean tables even though the owner was stood behind a desk doing nothing the table we eventually sat at had potato all over the seat and floor. Cream tea was overpriced for what it was the scones were tiny! and can of coke was £1.75!!! As we were leaving my husband and I went to the toilet we both can back out as there was no toilet roll, we told the owner who just handed us some from behind the desk! Money grabbers with no customer care.

This is a dirty, uncared for cafe. I have no idea why I went in to be honest, as the warning signs were there, but I was desperate for a cup of tea and had a weak moment. It's the kind of place that lulls in tourists with substandard goods and service but once you realise it's too late. Steer clear and go to the Rockpool Cafe instead, it's far nicer. I thank god I didn't book their B&B, I suspect I had a very lucky escape!

Wish I had read the other reviews before I went in. The owner has to be the most miserable coffee shop owner in Cornwall. His dog was more friendly and could probably make better coffee. On top of that, the dirt and cobwebs round the windows and window sills speak volumes. I dread to think what the kitchen will be like.The village is lovely but this tea room was very disappointing and I wish I had chosen another.

In a country demanding small businesses to prosper this will undoubtedly be the next to fail, but only through the fault of its owner.A party of ten arriving at the empty and overpriced cafe should have made him weak at the knees but on this occasion it was quite the opposite. Firstly, a lack of kids menus on the table resulted in us ordering adult meals for the children, none were offered it was only when the food came out that we discovered a kids menu was available.No tap water? Even for a 1 year old? Come on, there's being stuck on a budget and then there's plain rude. His excuse for this is his mortgage? I can tell you now that he will have more than charging for water to worry about when the cafe only two minutes up the road is heaving with customers and this is empty.The food did not match its asking price either, we weren't even able to add pickle to the cheese sandwich for one of the children.A small independent family run business should offer the flexibility that is sometimes lacking from a national or regional chain, this helps repeat business and recommendation. It should also offer a polite and inviting environment which was only offered by a polite bye and thank you when we finally got to leave.If you were lucky enough to check this review before you get to the empty cafe then please head to the Rock Pool Cafe and enjoy your visit. If like me it was only after your experience that the reviews were read then please share your experiences. Finally, when this establishment does ultimately close down and you catch a glimpse of a sobbing yeti sat on the front step then please feel free to post a picture.

We called into Mousehole after seeing a children's storytelling workshop at the Minack Theatre. The village is a lovely Cornish seaside gem, we had our little girls (2 yrs & 7 mths) with us. We often choose a place based on space (the toddler doesn't stop moving) & the children's menu, I'm always loathed to spend too much on children's food at this stage when the toddler can be very hit & miss with eating. The Tremayne cafe looked quaint & inviting, the children's menu seemed to tick the boxes, a sandwich choice we knew our little girl would eat & wouldn't cost the earth. We decided to sit inside, it was a sunny day but the girls had been out in the sun all morning at the Minack Theatre & we needed to give them some shade, we were of course the only ones sat inside so we had plenty of space. We were given a highchair which was dirty & I had to clean it before I could sit the baby in it.There were 2 boys waiting on, we assumed the sons of the owners & they were very sweet & hard working, didn't stop the whole time we were there, I love seeing that today.We ordered 2 panini's, a side of wedges & a children's tuna wrap. Whilst we were waiting, my husband heard some news on the radio that he wanted to check online & if anyone has been to Mousehole you'll know there is zero phone signal, we checked the wifi options & Tremayne came up, we asked for the password & were told it was for residents only & it wouldn't reach through the granite walls....well we had a full signal showing on our phone when we had the wifi option in front of us. I can't believe in a town where there is limited or no signal, that free wifi isn't thrown at customers to hang around a bit longer & order more coffees but it was very clear to us we weren't being accommodated. We also heard other customers ask for tap water & were refused saying they only sell bottle water & if they wanted to refill their bottles they could use the toilet sinks!! I've never heard anyone in hospitality refuse tap water!! I often order tap water for the toddler, & for myself, & have never been refused it anywhere. There was also another gentleman who was staying at the B&B asking to pop something in the fridge which was also refused. Again, I often need to fridge milk for the girls & would be mortified if I wasn't able to sort that out. The gentleman who stood behind the counter being miserable, we assumed was the owner, didn't have any gentle patter about him, no interest in engaging with customers, making light chat, we felt like we shouldn't make a mess or any noise & that actually we were a nuisance.The toilets could use some attention, very shabby feeling, & not in a good shabby chic kinda way, there is only 1 male & 1 female available in the cafe & no baby changing facilities & a sign saying no nappies on the bins. You're kindly redirected to the port facilities (a good 5 min walk away) for baby changing which if you've got a poo explosion mid your meal is going to be pretty disappointing, luckily no poo explosions for us but I chose to wait & changed the girls in the car, however any cafe/restaurant which wants to attract families in my eyes should be providing baby changing facilities which isn't that difficult to do, & really no nappies in the bins, come on!!!The food was actually really tasty, however for the price was pretty small, the children's wrap was 2 small slices with half a bag of pombears, the ones I tried were a bit soggy as if the bag had been open a while. The panini's we had were tasty but came with a tiny waste of time side salad & actually for the cost would have expected some crisps or wedges/chips to be included but of course we had to buy a portion of wedges on top.I've never felt compelled enough before to write a review however the frosty reception from the owner & refusal of really obvious sensible business moves (free wifi, baby changing, clean highchairs, tap water, decent portion sizes) has meant I've launched into the world of review writing, my husband & I are still talking about the grumpy fella 3 days on!!

The proprietor of this establishment was the most miserable and unhelpful character we have ever experienced in any cafe/restaurant.The service was without finesse or any degree of friendliness. The prices were extortionate. How anyone with any degree of professionalism could be running such a place beggars belief. Lovely situation in a perfect area but the management need training on customer satisfaction. EVEN A SMILE MIGHT HAVE HELPED !!!!

The owner was extremely rude and condescending about us ordering 2 cream teas when there were 4 of us. It made us feel very awkward and if we hadn't paid upfront we would have left.The scones weren't even very nice, they didn't taste fresh and were cold!

Had lunch here with my wife.I had nachos with chili and cheese.The wife had caeser chicken and bacon sandwiches with wedges.Both looked appetising and there were 2 empty plates when we had finished.Food was lovely.Decor is lovely.Service was ok.The toilets were small but clean but the hand towel was filthy. Smelled like it had been there for days. Had to was my hands again and dry them on my shorts. Otherwise I would have given 4*