The John Francis Basset in Cornwall

A excelent hotel large spotless rooms and lovely bathroom .the staff were excelent and so polite .

Huge rooms, excellent food, generally nice helpful and friendly staff. Lost a star thanks to one of the door staff making comments to a cancer patient about their "benefits stick" one evening and homophobic comments the next. Aware that door staff are contractors only there Friday and Sat, but a female shift leader condoned this behaviour and was quite rude when I challenged this. Left a rather bad taste in my mouth after what was all in all an excellent stay.

Decent price, clean rooms and decent bathroom and showers. Basic but comfortable. Handy for the pub!

Huge rooms, great shower, friendly service. At £100 or more a night I would expect parking and/or breakfast to be included. Faint smell of smoke.

From when we arrived staff were friendly and pleasant and helpful, just returned from a two night stay there, bedroom was very comfortable and bathroom had a rolltop bath and large separate shower, they even changed the towels in the first morning which was unexpected, would stay here again if in the area could not fault it

Lovely big room, and spotlessly clean.Check in was fast and lady on desk was very friendly and helpful.Food in the wetherspoons was good value for money. The breakfast was nice with loads of choice.We would like to stay here again.

Great pub as usual but had a reduced menu, had the fish and chips, excellent. Also they have some great offers on food and drink. Hotel part still a pleasure to stay in

As a pre booked large party I have a fair amount to unpack here, which hopefully will give better understanding to my 3 star review .Upon calling earlier on in the day to see if they could accommodate 26 of us we were assured that yes they could. I was the first to arrive with those who I had travelled with to the venue to find that Wetherspoons had put tables enough to accommodate our party in a fabulous long line and all requests such as a highchair were prepared for us.As our party continued to arrive they each just chose a seat. Each of the tables were numbered so we were able to order our meals either by the app or using the menu's left for us on the tables.The prices were astounding, each meal came with a drink included in the price and nothing was much over the £10 range. My meal ( steak and kidney pudding chips and peas) was under £7 with a drink.The children's meals were less than £5 and again came with a drink and also a small dessert item.Food arrived very quickly and was hot. The portion sizes were adequate considering the price , however the children's meals were definitely larger than other chain brands and filled the plates.My 5 year old grandson had fish and chips which would have been a portion good enough for an adult.This is where I struggled. I took into account the prices already and I also believe that you get what you pay for !! However there were issues with the food, for example I could tell the steak and kidney pudding was microwaved as it was overly so and the crust on the then flipped lid was solid as microwaved food can go. The chips looked good on arrival but again upon tasting them they weren't all that great, the gravy was tasty but I needed more ( so I should have asked I am sure they would have obliged).The peas however were baffling, they looked like peas!!! They rolled around like peas, they were definitely green like peas!!! But they tasted of .....nothing, which for something as humble as a pea was a tad baffling. And others said the same.Others members of our party all seemed to be fine with most of the budget meal but there were definite rumblings of such things as the bread is too hard, so it appears to have been just little things.Oddly when I asked I'd anyone had complained about the things wrong I was met with the same answer, no it was only cheap didn't feel right complaining! I am not convinced that this attitude we all had in regards to the cheap food was for the best. Maybe a lesson learnt.The staff did great, they handled us well.One thing I did not enjoy was even though we ate and tidied up our tables, scraped plates and stacked ourselves we were left for a very long time without them being removed. But again once I asked they were taken straight away. I also asked for a cloth to wipe the table before pudding and was presented with a wad of brand-new dry dish clothes.A few of us did order a pudding, I went for the mini cookie dough icecream and for just over £2. It was enough and very tasty.So would I visit again?? I don't honestly know if it was for an occasion to meet maybe, as the food is secondary , but to be honest if I was wanting a good foodie night out then nope I would not be returning here. The staff were great the food was confusing but I had a great night with 25 of my best friends ❤. It was worth it.

Beer prices and low. Wine quality is very poor. Food prices are very low, but so is the quality overall. There are some good items on the menu, but it's not and Service is good, but the place frankly was a mess as there was nobody clearing or cleaning tables and used plates and dishes were simply piling up by their kitchen. And to put the icing on the cake, the staff cleared empty bottles by rolling around the recycling bin around the restaurant. I mean, really?

The room was ok. Restaurant on the 1st night looked dreadful - tables not cleared, no where to sit, took drinks up to our room after chatting to the bar staff - he said loads were off leaving just him and one other. The following day it was better although still only a couple of members of staff running around. The staff that we did encounter were lovely.