The Highwayman in Cotswold

We had a Bitstop on Saturday night here. Beautiful place very lovely owners very dog friendly. We had 3 very well behaved dogs that were fussed. The meal was great. Sat in front of the lovely fire placeafter our meal to relax.

Booked in Advance to avoid disappointment.Arrived and had to ask staff behind bar where we could find our table. Sat down and seemed to be lovely environment, staff were taking orders so waited for our turn. 30 minutes later no one had come to our table, people that had come in after us had been seated, orders taken and their food coming out. Went to the bar and asked the man there if it was possible to place our food order, wanted some sides off of normal menu which were unavailable so I said I would have to reconsider as I had no idea what to get the children, that is when he informed me we should have had childrens menus too (I even specified having 3 children or the booking form!) finally ordered at the bar and waited, which would not have been so bad had others not been getting starters and mains/ mains and desserts in the time we were waiting. Still, in the time our food came out, not one staff member had come over and asked if we’d ordered or if we were ok.Food was cold, the roasts would have been absolutely lovely had it not been cold and the yorkshires not burnt. Childrens food was not great, chips were overdone and smelt awful which would be due to the oil they’re cooked in and huge tomatoes hidden under thick cheese on the pizza luckily spotted and removed.When eating our food no staff asked how the meals were or if we needed anything, we had to almost shout across the room to get anyones attention just to get some warm gravy.Upon taking the children to the toilet neither of the cubicles have paper, so I stick my head out trying to catch someone so that I do not have to leave the children which didn’t happen, I finally did and asked if someone could possible bring a roll in as they were desperate.After 5 or more minutes a young lady did bring a roll for each cubicle and left us to it, she was very polite.Once the children had been to the loo we were washing hands and and older lady, member of staff, stormed in and quiet abruptly said “sorry what’s the problem” I was in shock and turned around, I said all I had asked for was some toilet roll and a lady had already done it and in response to that she stormed out huffing. We paid the bill and left after this. Not sure we’ll be returning again. The staff felt very rude, except the man behind the bar and the lady who did the toilet roll, I was very uncomfortable as was my partner and children. It did not make for a nice experience.

Came across the Highwayman by chance on the way back from Malvern..and what a great find! A warm welcome and a great menu! The duck salad starter and the fajitas were delicious ..and all freshly prepared. No room for a dessert but they kindly made me a coffee in my travel cup to take with me. Thank you!

Stopped for impromptu Sunday lunch. Very welcoming and dog friendly. Food was delicious and despite them advising that they had a large group to serve and it might be delayed it came out very quickly. Great customer service and friendly locals especially Tilly the resident cocker spaniel

Great food and friendly staff. Fitted us in during a busy Sunday lunchtime. Service was still fast, yet they were also very attentive to us and surrounding guests. Can't wait to go back and to take friends and family.

We broke down in our campervan near this establishment and the hospitality they afforded us was second to none. The food was excellent and they made our dog very welcome too. I would highly recommend them.Doreen Bowers

This the third time we have eaten there, took mother there for mothering Sunday she was very impressed with the service, attentive staff, good beer & good food.Excellent, also a good stop off.

We went to the Highwayman again today this time for the Sunday Roast (we had enjoyed 2 during the week meals) and we were not disappointed. The roast was really good with lots of veg served separately and a choice of 4 different meats = Good choice of puddings that were delicious - The staff are always friendly and helpful - This has now become our favourite place to eat. Thank you Highwayman

An absolutely delicious meal. Staff very friendly and even went the extra mile to swap part of a dish for a different option. Lovely surroundings and atmosphere. Def recommend

Just popped in for the Sunday Roast as it was recommended by a friend. Overall a really nice meal that was reasonably priced.The roast pork itself was lovely as was the chicken, only minor flaw was the potatoes were bit tough as was some of the veg...But, overall, we all left very happy people, full to the brim, especially after the chocolate fudge cakes we had for dessert.It was also noteable how friendly, polite and helpful the staff were. It is about 20 minute drive from where I live, but we would have no hesitation in going back..