Crystal Cafe in Exeter

One star for the great location, just a shame about the staff!!I’ve been told the coffees ok at this establishment butto taste it for myself I needed to place an order, slight problem when none of the bar staff want to help you!!In fact it was worse than that, no acknowledgement that I was even there… after 5 minutes of standing waiting at the bar I left !Having read a few of your reviews (a mixture of good and not so good), the chances are I’ll get the same response as everyone else « Thank you for the lovely feedback! We hope to see you again soon »No way!!!

Came in for Sunday lunch and it was lovelyFood was nice, took a while to come out but was good when it finally arrived.The dark haired waitress with the coloured hair clip was great, she was really helpful, even with some very rude customer behind us I certainly would not hav been that nice to themProps to you

Cosy place that's dog friendly. Nice relaxed atmosphere, able to seat yourself and get your own water etc. Toilets and tables were clean and the breakfasts we had looked and tasted good. The ability to add and remove things easily when ordering by phone was a nice addition.

Came here on a Sunday night when pretty much everything else around was shut. Lovely riverside terrace with heaters! We went for the tapas and the food was delicious. There were some great cocktail options too! Only problem was the service. Seemed incredibly understaffed and rushed off their feet. I never got a drink so went without

I come here all the time because of the amazing range of menu for vegans and the fact it's good quality food at reasonable prices. The staff are always lovely. It's spacious. And most importantly it's great for when I want to go for food somewhere with my dog as it's very dog friendly.

I love this place. The food is amazing. It is in a great location and the place has real charm, however, the actual service is lacking. I have found that every time I've been here the staff are too busy chatting behind the bar to serve. I went in for my bday this week and two staff members were too busy have a chin wag and cuddling to serve. She did however tell the really busy guy who had travelled from Bristol to help them out that I was there. Dirty tables left for an hour even though it wasn't busy. But the food and location are great.

A real shame; the food took an hour to arrive, the food was cold, and generally the experience left a lot to be desired. Prior experiences at other lounge bars were much better than this. I understand that food can take a while to come out when the place was as busy as it was tonight, but for the food to come out cold, with some of our group having warm chips some of our group having cold chips, and others with barely warm burgers, it simply leaves a lot to be desired. When you can get similar quality food for half the price at other chain restaurants / bars not far away; it makes you wonder why you are paying twice the price for the same food at a worse quality than you can get elsewhere in the city.

Good for brunch - only scored 4 stars as my poached eggs were over cooked... and the staff didn't come to check how the food was so i had to just eat a mediocre meal (it was more of a dump and run than table service!) If they had checked I would've pointed it out as poached eggs should never be overcooked. The variety of Gluten free options, all day breakfast and nice staff mean that they get 4 stars not 3 for the meal. Overall a nice place for a catch up and I would go again because of ease and for the menu.

Great vibe and service, well thought out layout and service, love the QR code scan and the menu options, good food options and they welcome dogs!

Large, friendly restaurant. We didn't have a reservation so we had to sit inside but that wasn't a problem as it is a large, airy room. We had tacos which were OK. By the time we got to dessert there were only two left but they had my choice so I was happy!