Polsloe Bridge in Exeter

What a Find…. Been living in Exeter for 12 months and stumbled across this Gem.Absolutely cracking fish and chips! Pea fritters huge .. excellent portion size ! Got to be some of the best chips I’ve tasted ever and lived all over the country.. 10/10 for Us !!

Fish and Chips 10/10. Pre ordered for the first time due to a tight schedule. (A Wednesday evening). I arrived on time with 3 others in front. I waited for my turn and I was able to add on one extra portion of chips. The pre ordered food was handed over eleven minutes after ordering 24 minutes prior to that. It would have been just as well for me to have not paid to pre order. Two others who hadn’t pre ordered were served and left before me. Disappointed with this. When I questioned with the lady serving if pre ordering was worth it she advised pre ordering works well during Friday and Saturdays. I will not be paying to pre order again. I received no apology for it not being ready on time either. I will return as I liked the food but I won’t pay to pre order again. I would have appreciated the staff serving acknowledging the time lapse and even offering a small gesture of goodwill.

Love this fish and chip shop!Order from here when ever we have fish and chips. Did a massive online order for 15 people recently as they offer a click and collect service. Everything was there, nothing missed off, all of it was fresh and kept lovely and warm. Would highly recommend this place.

Very VERY slow service. Took over 30mins to take and fill a very basic order (cod, chicken, sausage & 2 large chips) while stood in a very crowded shop. Food was adequate but certainly not amazing.

Awful experience tonight. Waited 45 minutes for 3 large portions of sausage and chips (and there were enough to do straight away on the hot counter). Service was very very very slow! And they girl serving was clueless!!! There was only one person walk in in front of me when I arrived. Curry sauce was warmed in a microwave on the counter and I was given battered sausage when I asked for plain. Portion size was tiny a total rip off. We will not be returning here.

Ordered a large portion of chips. There was one lady in front of me who was waiting for her order. Staff were very friendly and very efficient. The woman who served me scooped my chips up straight away. The chips were lovely as well, not too greasy and a good amount of crisp on the outside whist still remaining fluffy on the inside.

We have had F&C from here a couple of times, and food itself is pretty good; but we received a regular cod yesterday that was basically a chunky fish finger. And a large chips that was really…not. Quality is OK, but value for money declining :(

Went on Thursday 21/10 and had Sausage in batter and sausage out of batter with chips, curry sauce and mushy peas and it was the best I’ve had! The batter was perfect - not too crispy or overcooked, perfect consistency. Please pass on my thanks to the cook! Took my autistic son with me and the staff were really good (I don’t tend to take him many places as he struggles so much) but it was a successful visit all round. Well done!

So disappointed with the service, please make sure you serve customers in the correct order and keep the food in the heater until it is all ready. When my order was ready apart from one item that they gave to a customer who ordered 10 mins after me, I had to wait for another 10 minutes for more food to be cooked so they left the rest of my order in the bag on the side, to get cold. Sorry but this is definitely not good customer service.But the food when hot is the best in Exeter.

Thr last two times I have eaten there its not been great. I dont understand the "award winning" hype. The last time I went I asked for curry sauce and realised that I'd been given mushy peas once I got home (I wasn't bothered because I understand people make mistakes. However I was told that it was because they didn't have any Curry sauce, no refund on the mushy peas I hadn't ordered was offered. This time the mushy pea fritter was undercooked and squashed flat into the portion of chips as shown in the picture. We also paid for large chips and got regular