Fortune House Chinese Take Away in Gloucester

I reviewed this place with 5 stars long time ago. I was a regular. But after Sunday 6th March I will probably not go there anymore. The regular lady wasn't there. Instead there was this dreadful person who was rude and she had this "go away" attitude. After a very reluctant order she refused to swap the rice with chips (I literally do this every time) and after that she didn't even served me the whole order as one meal was missing. I phoned back straight away and asked to have it delivered. She refused that saying that the drivers are for delivery not for that kind of thing and she can offer me a free meal next time. Well what am I going to do with it next time? I wanted to eat that evening. So I had to drive back to get the other one. Horrible person! Horrible! Even their driver was imbaressed by her attitude and came outside to apologise for her.

very tasty well cooked food,best sweet and sour chicken in gloucester.food is hot when delivered and usually arrives quickly.

Good food, friendly service. Will recommend others to try the food.

Not particularly impressed with the House Special chow mein I had. Relatively small helping and not much meat - mainly noodles and vegetables. And no large prawns just a few small ones. Will not be going there again nor would I recommend them.

Food arrived 40 mins late even though showed as delivered & only arrived following us chasing, driver then questioned if we had paid for it (orders via just eat & paid on card) food completely stone cold & chips were like stone - won’t order from here again.

Convenient with parking outside. Friendly staff. Good prices. Decent portion and food was lush. I'll definitely be ordering again. Thanks. Xx

Awful takeaway !! 110 mins to deliver to quedgeley , food all cold , sweet and sour source spilt all over other meals.upon speaking to a manager they offered a free chicken curry when I order again lol this will not happen terrible standards.

The food was sublime. It was ordered during their busy time and was still piping hot upon delivery. Barbecue spare ribs were tender and succulent and the requested "hotter than usual" chicken curry was both plentiful and delicious 😋 Both the lady who took my order and the delivery driver were courteous. I can't recommend this takeaway enough. Well done 👍🏻 🌹

We found this place via Google Maps as we were looking for a Chinese takeaway for dinner. We were welcomed by a Chinese uncle who was all smiles and a young Chinese man that took our orders. The fried rice and chop suey was not bad. Cantonese Sweet and sour was a bit too sweet for our liking. To our surprise we had a big packet of crackers too! Total was about £15+. Would have gone back if they didn't close on Weds.

Fortune house is one of the best Chinese takeaways by far. Would definitely highly recommend. They are allways on time if not earlier than stated. Food allways comes hot ever time and Very tasty. Decent prices too. I am allways 100% Very happy when it comes, I have even got other family members to try and and are very happy too 😊😊😊😊