Starbuck Gloucester Retail Park in Gloucester

Starbucks has Aircon but it didn't feel like it was in use. It was DIY cleaning, as usual. I asked for a plate and fork for my cake but there weren't any. After waiting a good long while I was asked what I had ordered. A woman that arrived after me complained about waiting. She was asked what she ordered and the server, not bothering to read the ticket name, offered her my daughter's large drink instead of her own medium. When a server asked what size drink I was waiting for I gave the ticket name, but was told that didn't help as they had lost the ticket. I gave the receipt and they finally made the drink from that. Generally pleasant staff, plenty of them, but poor service for the premium price.

Came in at 9am, tables and preparation areas were dirty. Staff very pleasant

They do really good caramel frappe. They only take card though

Just had a visit today was served by Julie what an amazing lady so friendly and her customer service was 100% thank you

Staff are always friendly here. The shop is always clean but with any drive-thru it gets silly busy sometimes!

Came in for a late afternoon coffee to sit in. Would have liked to relax in a nice clean atmosphere, however the tables were disgustingly filthy, I had to pick the best one I could find as I had my hands full and even that one was dirty. Rubbish and grime on most tables and empty cups etc. The table I found was "clear" but had some sort of remnants stuck on it! The floor was covered in crumbs and other debris. Being 8 months pregnant I didn't have the energy to get someone to clean the area... just drank my coffee and left a bit quick! Such a shame!

First "sit in" starbucks I've had since 2019 and i found myself in comfortable, clean surroundings. A very enjoyable morning coffee. Thank you Starbucks!

Happy staff and attentive, toilets clean and tidy, tables cleaned regularly, can't fault the place ... Usual prices for a Starbucks, but you do get a decent drink though.

Lovely Starbucks. Was my first time going in a Starbucks today and I'm glad I went to this one. Everyone seemed very happy and the customer service was great. Would go there again. Also got some colour changing cups

Always dirty tables, no napkins, semi warm paninis, only come here if you are desperate. Drinks are nice if they have what you actually want in stock.