Costa Coffee in Mendip

Called in Costa on very wet day at 5.30. Around 10 customers. Girl serving was clearly irritated that nobody leaving 1/2 hr before close. Think people were staying as much to annoy her as due to rain. Didn't feel at all welcoming. Most seats closed off for cleaning although none taking place. Update 2. Dishwasher allegedly not working. This was the excuse for serving in takeaway cups and packets. Whatever did cafes do before dishwashers eh?

I will not go here again,woman with long hair & glasses needs to attend customer service classes & I have never seen coffee being put in cup after milk, the coffee was a cup of milk, very bad service, ,COSTA TRAIN YOUR STAFF.

Excellent service. Atmosphere is more akin to an independent than a corporate, a difficult balance.

Just clueless about making coffee I'm afraid, in a pinch. Go, but if you have choice...maybe go somewhere else

Avoid avoid avoid!!! Never been somewhere so obviously clickey, even the staff! Was not made to feel welcome by the girl serving us. Miserable as sin, but the lady behind us who was next in the queue got treatment fit for the Queen. We gave it another try and similar vibes on the second visit! We will never come back here and Costa UK should really come in and mystery shop this place!

We went for couple of drinks app wasn't work and stressful week. We were greeted by lovely lady and her colleagues, very quick waited for less than a minute and away we go with our Christmas drink, mine even came with a the purple sweet went down a treat. As we left she gave us a gift and said "here's an early Christmas present". We were very surprised as we don't normally get such good service from shops but she put the spirit in Xmas. Thank you guys! 🎄🎉🎄

Lovely big Costa. The staff are all friendly. The only downside for me, as I am from Bristol I know that Costa in Bristol doesnt shut until late. But this one closes at 5 or half 5 and its annoying that I cant get an after work coffee lol. But hey ho that's countryside life for you.

Think place had been busy as tables needed clearing. Staff always friendly. It's a shame dogs aren't allowed in as with other coffee places. This does affect my choice of where to drink sometimes, especially when weather not good.

There is a large selection of drinks to either sit in or takeaway. I do find that the hot chocolate that I tend to have is nice. But most of the time, it is not as hot as the name suggests it might be. Friendly staff, but sometimes I do feel a little rushed, so they can get on with the next customer.

Always clean and tidy; lovely space outside that traps the sun in good weather; the staff are always chipper.I frequent Costas regularly and this one seems better than most. Feels more like an independent cafe because of how friendly the staff are (thankfully without being overbearing).If I may gush: there's a red-headed batista who makes perfect coffee every time. No fancy patterns, just perfect coffee.