Costa Coffee in North Devon

Where is Costa Coffee?

🏠 75 High St, Barnstaple EX31 1HX


Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.

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Opinions

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Great friendly staff and clean!

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This is my most favourite coffee shop in town. I'm a regular in there, and I pop in everyday to get my large gingerbread cream latte. 😋The staff in there are all fantastic, ever so friendly, I get along with them all, they are always helpful, if ever there was something I wanted that wasn't there, they would happily advise me and let me know when there next order is in. Costa is what I call my happy place to walk into, as all the staff welcome you with a smile 😃, that's what we all need I think.

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Coffee and service are good but when cleaning the tables and chairs were getting dragged around and the nice quiet cup of coffee with my friend turned into a noisy one. Could not wait to get out.

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Really friendly and welcoming tend to get a bit busy at lunch time but they all ways keep the like moving and get you served as fast as they can

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Customer service fairly poor, young staff receiving no real direction. Short queue & 4 staff, when it came to my turn was ignored with everyoidies back to me for almost 5 mins whilst they attended to orders but no acknowledgement or apology. When it was eventually my turn perfectly pleasant & as always good coffee.

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Coffee was of standard. Short staffed and we were told this. Team not happy. The shop was closing early, staff were unsmiling and clearly under pressure.If not enough staff change the opening times to fit staff availability. Look after your staff as they will then look after the customers.I know hospitality is suffering, manage people expectations. Control the controllable.Looking after your team will pay off in the long run

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Good coffee. Nice selection of drinks thought they didn't have ANY frostinos or coolers when I went in. Unfortunately let down by the shockingly high price, very young inexperienced staff (who do all they can but they just don't have enough staff to deal with demand) plus none of the staff seem to wear masks even before the 19th July or wear hairnets/do their hair in a bun. Just don't feel especially safe in there anymore COVID wise and not worth the high price. Luckily there's about a million Costas in my town so I visited another one.

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Chocolate twist was nice and they warmed it up for me, I like that they consistently have chocolate twists.Honeycomb frostino and mocha was very tasty also.Staff were really nice and helpful and I had a nice chat with a nice man who worked there while he made my drink (didn't catch his name but he was quite tall with a moustache)!

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Very friendly and efficient staff. They were having a very busy day and due to this we're struggling to keep on top of the dirty cups, and plates. No complaints with service, coffee or the lemon and Blueberry cake.

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Visited while on holiday you could tell the staff was struggling a bit mainly due to Covid situation. It was the manager or team leader chap that said we couldn't sit down as no more seats left, As we had to queue for quite some time the manager said there are now seats available which he saved for us. The staff were really showing urgency behind the counter so I can't fault waiting long that's just how it is. Everything was cleaned for us and the Manager had a chat with us and explained how busy it has been but was really positive and really friendly with us. The staff deserve credit as they was working so hard.

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Frequently asked questions about Costa Coffee:
If you have any questions, you can contact Costa Coffee by calling 01271 378083.
486 customers of Costa Coffee have given it an average rating of 4,2.